Job Description

Bayswater | Monday to Friday | 9:00am – 5:00pmn
Immediate annual leave cover: 30 September – 9 Octobern
Plus ongoing ad hoc and short-notice opportunities
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nAre you someone who can answer a busy phone, acknowledge a customer walking through the door and keep things moving without appearing flustered?n
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nChandler Macleod is seeking a polished and professional Showroom Concierge to provide front-of-house support within an established Melbourne-based manufacturer and supplier servicing the building, renovation and interior design space.n
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nBased within a beautifully presented showroom in Bayswater, this role is more than traditional reception. You’ll be the first point of contact for customers, trades and visitors while also managing a busy phone line, directing enquiries and supporting the wider sales, logistics and administration teams.n
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nWe are initially recruiting for annual leave cover from 30 September to 9 October, however we are also looking to build a small pool of reliable Showroom Concierges who are interested in ongoing casual, ad hoc and short-notice assignments.n
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About the rolen
nSitting front-of-house within the showroom, you’ll help create a professional and welcoming experience while keeping day-to-day enquiries moving efficiently.n
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nYour responsibilities will include:n
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- Meeting and greeting customers, visitors and trades entering the showroom
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- Managing a high volume of incoming calls and directing enquiries to sales, logistics and administration teams
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- Acknowledging and assisting customers while balancing phone and administrative priorities
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- Coordinating customer collections and obtaining relevant sign-offs
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- Entering and updating information across internal systems
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- Using Monday.com for lead and pipeline management
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- Using SAP in relation to production orders
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- Providing general front-of-house and administrative support to the wider team
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- Maintaining a professional, organised and composed showroom environment
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About youn
nWe’re looking for someone who understands that great front-of-house service is about more than simply being friendly.n
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nYou’ll know how to read the room, communicate professionally and remain composed when several things are happening at once. You can warmly acknowledge a customer while you’re on the phone, prioritise what needs your attention and work alongside a busy team without disrupting their workflow.n
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You’ll ideally bring:n
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- Previous experience in reception, concierge, showroom, customer service or administration
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- A polished and confident phone manner
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- Strong verbal communication and skilled presentation
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- The ability to manage competing priorities without becoming visibly overwhelmed
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- Good judgement and an understanding of professional workplace etiquette
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- A considerate, team-focused approach
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- Confidence learning new systems and processes
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- Reliable attendance and strong punctuality
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nExperience with Monday.com or SAP would be advantageous but is not essential.n
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nAn interest in interior design, architecture, home renovations, building products or property would also be well suited to the showroom environment.n
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nLooking for flexible or ad hoc work?We’d also love to hear from experienced reception, concierge and customer service professionals interested in joining our casual relief pool.n
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nThese opportunities are suited to candidates who may be available for planned annual leave cover as well as occasional same-day or short-notice assignments when a client requires unexpected reception or showroom coverage.n
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nYou’ll complete our onboarding requirements in advance so that, when suitable work becomes available, we can contact you directly regarding the assignment.n
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nIf you’re reliable, professional and enjoy stepping into different workplaces and getting up to speed quickly, this could be a great way to pick up additional casual work throughout the year.n
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Apply now to be considered for the upcoming Bayswater assignment and future casual opportunities with Chandler Macleod.n
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At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, neurodiverse, people living with a disability and the LGBTIQA+ community.n
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You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion.

📌 Showroom Concierge (Melbourne)
🏢 Chandler Macleod
📍 Melbourne