Job Description

Public Sector People are partnering with a local government organisation to recruit for an Administration Assistant.n
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n Contract: 3 months | Immediate Startn
n Hourly Pay Rate: $50 p/h + Supern
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n Responsibilities: n
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- Provide comprehensive administrative support to Managers, Supervisors and Technical staff across Waste and Cleansing Services, Infrastructure Services and other Operations sections.
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- Provide high-quality customer service by responding to telephone, email and face-to-face enquiries, resolving concerns and ensuring enquiries are managed in accordance with departmental procedures.
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- Manage and maintain Customer Requests, TRIM records, work orders, electronic correspondence, databases and spreadsheets, ensuring information is accurate and up to date.
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- Provide administrative support for Waste Customer Service functions, including maintaining knowledge of Council policies, fees and operational requirements.
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- Prepare correspondence, acknowledgement letters, reports, memos, requisitions and other documentation, including researching information and drafting responses in consultation with relevant staff.
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- Coordinate meetings, workshops, bookings and Council Committee documentation, including preparing agendas, attachments and minutes in accordance with corporate standards.
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- Assist with purchasing and invoice processing, data entry, mail and file management, office supplies and other general administrative functions.
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- Maintain and update information relating to operational programs, including Council’s Street Sweeping contract, policies, procedures and departmental records.
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- Assist with the training and support of new and existing staff in the use of Council systems, including new and upgraded processes and technology.
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- Work collaboratively across Operations to provide administrative support, identify opportunities to improve administrative systems and processes, and provide back-up support to the Executive Assistant and other administration staff.
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n Essential:n
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- 2+ years experience in an administration support role within local government or working in a politically sensitive environment
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- Demonstrated experience working in a high-volume administrative role.
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- Demonstrated proficiency in Microsoft Office applications, including MS Word, Excel and PowerPoint.
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- Demonstrated ability to provide a high standard of customer service.
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- Demonstrated experience in conflict resolution within a customer service workplace.
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- Previous experience working in a large office environment with a high volume of work.
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- Previous experience with TechOne, Content Manager/TRIM, Authority or Pathway highly regarded
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n For a confidential discussion, please contact Chloe Dallimore at [email protected]
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n Public Sector People is an equal opportunity employer. We embrace diversity and inclusion and are committed to creating a work environment that is supportive and empowering for all. We encourage qualified candidates of all backgrounds to apply.n
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n To learn more about Public Sector People and our commitment to driving positive change in the public sector, please visit our website: https://www.publicsectorpeople.com.au

📌 Administration Assistant (Sydney)
🏢 Public Sector People
📍 Sydney