Job Description

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The role will suit someone who is confident communicating with a wide range of people, comfortable working in a high-volume call centre workplace and able to interpret policies, procedures and legislation to provide accurate advice.

Key responsibilities n

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- Working within a busy Expiation Notice team, you will be responsible for providing accurate information and assistance to members of the public while supporting the administration and processing of expiation notices.
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- Provide high-quality customer service and assistance to members of the public via telephone, email and online communication.
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- Respond to customer enquiries and correspondence in accordance with relevant legislation, policies and procedures.
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- Assess and process expiation notices accurately and efficiently.
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What you need nn
- Previous call centre or high-volume customer service experience.
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- Excellent verbal and written communication skills.
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- Strong attention to detail and a high level of accuracy.
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📌 Expiation Notice Officer (Adelaide)
🏢 Federal Government client (agency undisclosed)
📍 Adelaide