Job Description

We are seeking a friendly and easy going Medical Receptionist to join our team at Sunraysia Podiatry Services in Mildura, Victoria. This position offers flexibility between part-time and full-time hours depending on your availability and our operational needs. As the first point of contact for our patients, you will play a crucial role in ensuring a smooth, welcoming experience whilst managing the administrative operations of our practice.

Key Responsibilities n

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- Greeting and welcoming patients in a friendly, professional and courteous manner
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- Managing appointment scheduling, confirming bookings and rescheduling where necessary
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- Processing patient registrations and maintaining accurate, up-to-date patient records
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- Handling patient inquiries via telephone, email and in person with professionalism and efficiency
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- Processing payments, managing invoices and maintaining financial records in accordance with practice procedures
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- Performing general administrative duties including filing, data entry and correspondence
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- Ensuring compliance with patient confidentiality and privacy regulations
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- Supporting clinical staff with administrative tasks to facilitate smooth operations
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- Maintaining reception area cleanliness and organisation
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- Managing appointment reminders and follow-up communications
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- Basic instrument processing and sterilization duties
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What we're looking for nn
- Excellent communication skills, both written and verbal, with the ability to interact professionally with diverse patients and staff members
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- Strong organisational and time management abilities to manage multiple tasks and priorities effectively
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- Proficiency in using computer systems and practice management software; willingness to learn new systems
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- Professional telephone etiquette and a friendly, patient-centred approach
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- Attention to detail and accuracy in record-keeping and data entry
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- Understanding of patient confidentiality, privacy legislation and medical administration protocols
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- Ability to work independently and as part of a collaborative team
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- Reliability, punctuality and a positive, professional attitude
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- Proven experience working as a medical receptionist, receptionist or in a similar administrative healthcare role is desirable but not essential
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- Desirable: Experience in a podiatry or allied health practice
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- Desirable: Completion of a reception or medical administration qualification or relevant training
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What we offer n

At Sunraysia Podiatry Services, we are committed to supporting our employees and creating a positive workplace culture. We offer a competitive remuneration package and flexibility to accommodate part-time or full-time arrangements based on your preferences and circumstances. We are also happy to consider students undertaking gap years .

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We provide ongoing career development opportunities to enhance your skills and career progression within the healthcare sector. Our team works in a supportive environment where your contributions are valued and recognised. We encourage a healthy work-life balance and provide a respectful workplace with opportunities for growth and development.

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📌 Medical Receptionist Part/ Full time (Mildura)
🏢 Sunraysia Podiatry Services
📍 Mildura