Job Description

n

Tour Operations Assistant Internship – Youth Adventure Travel

n

Location: Australia (Byron Bay NSW)

n

Type: Internship (18 – 24 weeks + 4 weeks pre-internship familiarisation) – Flexible hours

n

Start Dates: Each Month.

n

Reports to: General Manager / Logistics Manager

n

Compensation: Travel perks, industry experience, and access to free/discounted tours

n

Kickstart Your Travel Career with Happy Travels!

n

Are you passionate about travel and keen to break into the tourism industry?

n

Want to get hands-on experience with one of Australia’s leading youth adventure travel agencies?

n

Join Happy Travels as a Tour Operations Assistant Intern and gain real-world experience in product management, supplier relations, marketing campaigns, and more – all while working on exciting projects that shape the future of youth travel.

n

About the Internship

n

In this dynamic, fast-paced internship, you’ll work closely with our General Manager / Logistics Manager, who has 20 years of industry experience & knowledge to help manage our global product range, build relationships with awesome travel suppliers, and support the rollout of new international travel campaigns. You’ll be part of a small, high-energy team that loves adventure, creativity, and getting things done.

n

️ What You’ll Be Doing

n

n
- Confirm all bookings and allocations for set dates with external operators.
n
- Manage and set up tour group chats on WhatsApp
n
- Screen incoming invoices and colorate to rates & tours before passing to accounts
n
- Manage incoming inquiries from agents.
n
- Data entry and reporting on tour specifications.
n




- Manage allocation deadlines with third-party operators.
n
- Maintain good working relationships with external travel partners.
n
- Control reservations inbox, ensuring all customer details are correct.
n
- Manage each tour and support current tour departures.
n
- Meet & Greet groups in Byron Bay and host them during one of the activities.
n

n

Who We’re Looking For

n

n
- A travel lover with a passion for youth adventure, backpacking, or cultural exploration
n
- Strong attention to detail and solid organisational skills
n
- Comfortable with spreadsheets, websites, or admin systems (we’ll show you the ropes)
n
- Great communicator – both written and verbal
n
- Self-motivated, enthusiastic, and keen to learn
n
- A marketing, tourism, business, or communications student (or recent grad)
n

n

What You’ll Get

n

n
- Experience the tour product itself – before you start (free of charge, 4 Weeks)
n
- Hands-on experience in the travel industry with real responsibility from Day 1
n
- A supportive team environment with training and mentoring from the Logistics & General Manager
n
- Access to famils, free trips, and heavily discounted tours through our travel partners during your time off
n
- A glowing reference and skilled experience that looks amazing on your resume
n

n

How to Apply

n

Send your CV and a short intro email or video to with the subject:

n

Tour Operations Assistant Internship – (Your Name)

n

Applications will be reviewed on a rolling basis – don’t wait!

n

This isn’t just an internship – it’s your first step into the travel industry.

n

Help us shape the next generation of unforgettable adventures.

n

Let’s get started. ✈️

n

📌 Tour Operations Assistant Internship (Byron Bay)
🏢 Happy Travels
📍 Byron Bay