Job Description

Smartways Logistics Holdings – Dandenong VIC

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Want to put your quality expertise to work, with balance? We’re looking for a part-time Quality Associate to help keep a pharmaceutical and medical warehouse audit-ready and compliant. You’ll support our Quality Manager across audits, deviations, CAPAs and training. You’ll also have real influence on how quality runs day to day. If you know GDP/GWP inside out and like turning data into action, we’d like to hear from you.

What you’ll do n

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- Write and review controlled documents, deviations, CAPAs, customer complaints and change controls to GWP/GDP standards
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- Flag major or critical risks to the Quality Manager
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- Conduct internal audits, and support external audits, including agendas, reports and responses
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- Review logbooks and forms for completeness and Good Documentation Practice
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- Facilitate investigations, root cause analysis and action plans with the operations team
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- Report on close-out rates and quality trends, such as temperature data, at quarterly quality meetings
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- Train staff in quality procedures, build training materials and manage the training matrix
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- Help develop and document qualification and validation activities
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- Onboard contractors on quality and safety requirements
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- Support continuous improvement across the operation
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Want to put your quality expertise to work, with balance? We’re looking for a part-time Quality Associate to help keep a pharmaceutical and medical warehouse audit-ready and compliant. You’ll support our Quality Manager across audits, deviations, CAPAs and training. You’ll also have real influence on how quality runs day to day.



If you know GDP/GWP inside out and like turning data into action, we’d like to hear from you.

What you’ll do n

n
- Write and review controlled documents, deviations, CAPAs, customer complaints and change controls to GWP/GDP standards
n
- Flag major or critical risks to the Quality Manager
n
- Conduct internal audits, and support external audits, including agendas, reports and responses
n
- Review logbooks and forms for completeness and Good Documentation Practice
n
- Facilitate investigations, root cause analysis and action plans with the operations team
n
- Report on close-out rates and quality trends, such as temperature data, at quarterly quality meetings
n
- Train staff in quality procedures, build training materials and manage the training matrix
n
- Help develop and document qualification and validation activities
n
- Onboard contractors on quality and safety requirements
n
- Support continuous improvement across the operation
n

What you’ll bring nn
- At least 4 years’ experience in the therapeutic goods industry
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- cGMP, GWP or GDP certification
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- Working knowledge of the Australian Code of Positive Wholesaling Practice and ISO 9001:2015
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- Experience with deviations, CAPAs, change controls and internal audits
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- Strong writing skills and attention to detail
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- Confidence to train others and escalation compliance concerns
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- Experience with controlled drugs and cold chain (highly regarded)
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Requirements nn
- A clear National Police Check, renewed annually
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Why join us nn
- A part-time role with real impact on quality and compliance
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- Meaningful work that gets medicines and medical supplies where they’re needed
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- A supportive, collaborative team
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📌 Quality Associate (Dandenong)
🏢 Smartways Logistics Holdings
📍 Dandenong