Job Description

Develop your career with Sunshine Coast Health in southeast Queensland which extends through the coastal and hinterland areas from Caloundra in the south and Gympie in the north.

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We're excited to welcome an Administration Officer to our Endoscopy Unit.

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The Administration Officer provides a high level of confidential administrative support for the Sunshine Coast Health Endoscopy Service. This position is a key point of contact for patients, clinicians and external stakeholders, supporting procedure bookings, waitlist and surveillance management, patient reception, admissions and discharges and day-to-day administrative operations.

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Sunshine Coast Health is a values-based organisation. We are committed to the maintenance of a culture in which we treat our colleagues with respect as we do our patients, consumers and the community. We respect, protect and promote human rights in our decision-making and actions.

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Key Responsibilities include:

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- Exercise judgement when necessary to solve immediate problems in situations where precedents have not been set and procedures not defined.
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- Effectively communicate with customers and demonstrate understanding, empathy, patience and a positive service focus.
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- Provide advice and support in the admission and discharge planning process for Aboriginal and Torres Strait Islander clients presenting to the Sunshine Coast Health.
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- Undertake “cultural assessment/risk screening” to identify patient needs and optimise the patient's recovery / outcomes on discharge from the acute care setting.
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Remuneration value up to $103,600 p.a., comprising salary between $81,649 - $90,801 p.a., employer contribution to superannuation (12.75%) and annual leave loading (17.5%) (AO3). Applications will remain current for 12 months. Please note: only applications from candidates will be accepted (applications that may result in an agency fee will not be considered).

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Why work for us?

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We offer rewarding career opportunities across a wide range of clinical and non-clinical areas across our health service and pride ourselves on providing a work environment that is safe, satisfying, adaptable, and promotes a healthy work-life balance. As a Queensland Health employee, you will benefit from a higher than standard employer contribution to Superannuation of up to 12.75%, access to salary packaging, flexible working arrangements and competitive salary rates with annual incremental increases. We are committed to providing a diverse and inclusive workplace for our people and our community. We encourage people of all genders, races, ages and abilities to apply for roles within our Health Service.
n You can find out more about why it's so great to work at Sunshine Coast here: sunshinecoast/careers

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As a Sunshine Coast Health employee, you will receive competitive remuneration and have access to:

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- A wellness program;
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- Career training and development; and
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- Salary packaging.
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📌 Administration Officer- Endoscopy Unit (Sunshine Coast)
🏢 Queensland Health
📍 Sunshine Coast