Job Description

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Interfit is the service division of Yokohama TWS, a global tyre and wheel organisation operating across more than 40 countries.

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We provide specialist tyre fitting, servicing and tyre management solutions across the materials handling, ports, transport, waste, industrial and heavy equipment sectors.

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Lead the team. Look after our customers. Build the business.

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A successful branch needs a manager who understands the numbers, knows their customers and takes the time to support their team.

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We’re looking for a Branch Manager to lead our Smithfield operation, with responsibility for day-to-day service delivery, team performance, safety and profitability.

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You’ll have the opportunity to make decisions, improve how the branch operates and develop new business while looking after an established customer base.

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About the role

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You’ll lead a team across business development, warehouse operations and tyre fitting services, working closely with customer support to keep jobs running smoothly and customers informed.

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The role combines practical operational leadership with full profit and loss responsibility.

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On any given day, you could be visiting a customer, reviewing branch results, supporting your team with a service issue or planning resources for upcoming work.

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What you’ll be responsible for

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Leading your team

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Set clear expectations and provide practical support, coaching and feedback.

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Build a team that takes pride in its work and follows through on commitments.

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Identify training needs and develop the skills and capability of your people.

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Address performance issues early and fairly.

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Running a safe, reliable operation

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Oversee daily branch operations, making sure people, stock and equipment are ready for the work ahead.

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Work with customer support to review schedules, manage capacity and resolve service issues.

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Arrange servicing, maintenance and repairs for all branch tools, trucks and equipment to keep them protected and ready for use.

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Maintain safe working practices, appropriate training and compliance with company procedures.

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Keep stock accurate and maintain an organised warehouse.

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Identify and fix problems that affect service and productivity

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Growing sales and customer relationships

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Build solid relationships with existing customers and understand their businesses.

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Work with Business Development colleagues to win new customers and identify opportunities within existing accounts.

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Stay involved in customer enquiries, site visits and service concerns.

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Take ownership of customer outcomes and ensure issues are followed through to resolution.

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What you’ll bring

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Experience managing a branch, service operation or similar business unit.

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A track record of leading people and taking responsibility for business results.

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Confidence working with budgets and sales targets.

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The ability to earn trust with customers and your team.

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Sound judgement when priorities change or problems arise.

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A practical understanding of workplace safety.

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Confidence using business systems

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Experience in tyres, material handling, industrial services, automotive or a related industry will be highly regarded.

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Why Join us?

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Represent globally recognised tyre and wheel brands

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Receive a competitive salary, performance incentive and company vehicle

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Build your career within a growing global organisation

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Ready for the challenge?

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Apply now or learn more about us at:

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📌 Branch Manager - Interfit (Sydney)
🏢 Who we are
📍 Sydney