Job Description

About ACCORD CARE n
nACCORD CARE provides Supported Independent Living, in-home care, and community-based disability supports under the NDIS.n
nWe focus on:n

n
- Structured, consistent support delivery
n
- Clear care planning and clinical guidance
n
- Trained teams working in high-responsibility environments
n
- Safe, person-centered care that maintains dignity and independence
n

High-Intensity SIL Support Role – Complex Care Setting n
nThis is a high-responsibility Supported Independent Living (SIL) role supporting a participant with complex physical care needs in Ferntree Gully.n
nYou will work as part of a consistent, trained support team delivering structured, hands-on care where safety, accuracy, and calm decision-making are essential every shift.n
nThis is not a general disability support role. It requires experience in high physical support or complex care environments and the ability to confidently follow clinical care plans in a structured home setting.n
What Your Shift Will Involve n
nYou will be responsible for delivering safe, structured care including:n

n
- Providing personal care including hygiene, grooming, and daily living support
n
- Performing safe manual handling and hoist transfers (2:1 support where required)
n
- Supporting mobility using assistive equipment such as wheelchairs, pressure care mattresses, and adjustable beds
n
- Assisting with meal preparation including modified diets and dysphagia-aware support
n
- Providing continence care and supporting skin integrity management
n
- Completing pressure care routines and scheduled repositioning
n




- Monitoring participant wellbeing and escalating any changes immediately
n
- Supporting household tasks including cleaning and laundry
n
- Following detailed care plans, risk management strategies, and escalation procedures at all times
n
- Completing accurate documentation during and after shifts
n

What Success Looks Like n
nSuccess in this role means:n

n
- Consistently delivering safe, reliable high-intensity care
n
- Maintaining participant stability and comfort across shifts
n
- Identifying and escalating changes in condition early and accurately
n
- Working effectively within a structured SIL team environment
n
- Strict adherence to care plans, clinical guidance, and safety protocols
n

This Role Suits You If You Are n

n
- Calm, reliable, and confident in high-responsibility care environments
n
- Experienced in high physical support, complex care, or SIL settings
n
- Comfortable following structured clinical care plans and escalation pathways
n
- Strong in communication and teamwork within care environments
n
- Committed to maintaining dignity, safety, and consistency in care delivery
n

This Role May NOT Suit You If You n

n
- Prefer low-responsibility or routine-only care work
n




- Are not confident with manual handling or complex care requirements
n
- Struggle to follow structured procedures and clinical direction consistently
n

Essential Requirements n

n
- Certificate III or IV in Disability, Individual Support, Aged Care, or equivalent
n
- Experience in high physical support or complex care environments
n
- Manual handling and hoist experience
n
- Experience with personal care, continence care, and meal assistance
n
- Strong understanding of care plans, scope of practice, and escalation procedures
n
- Current NDIS Worker Screening Check (or willingness to obtain)
n
- Current First Aid & CPR (or willingness to obtain)
n
- Full Australian working rights
n

Desirable Experience n

n
- Experience in Supported Independent Living (SIL) settings
n
- Knowledge of dysphagia and swallowing risk management
n
- Nursing or clinical background
n

What We Offer n

n
- Competitive pay rates
n
- 12% superannuation
n
- 5 weeks annual leave (for eligible roles)
n
- Onsite training and structured onboarding for complex care environments
n
- Ongoing support and supervision
n
- Clear career progression pathways within disability services
n
- Stable, consistent shift scheduling within a supportive team setting
n

Apply Now n
nIf you are an experienced Disability Support Worker or PCA who thrives in high-intensity care environments and is committed to delivering safe, structured, person-centered support, we would like to hear from you.n
nPlease submit your resume outlining relevant experience.n

📌 Disability Support Worker (DSW / PCA) High Intensity & Complex Care (Melbourne)
🏢 Accord Care
📍 Melbourne