Job Description

Technical
n Lead – Dynamics 365 Customer Insights Journeys & Power Pages
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Roles and
n Responsibilities
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- Lead the design and
n implementation of solutions using Dynamics 365 Customer Insights –
n Journeys (Real -time Marketing) and Power Pages (Power Portal).
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- Architect scalable and secure
n customer engagement solutions, including customer journeys,
n segmentation, email marketing, and event management.
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- Design and develop Power
n Pages portals with custom UI, authentication, and role -based access.
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- Provide technical
n leadership and mentorship to development teams; enforce coding
n standards and best practices.
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- Translate business
n requirements into technical design documents and scalable
n architectures.
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- Configure and customize:
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- Customer Insights Journeys
n (segments, triggers, journeys, forms, emails)
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- Power Pages (Liquid
n templates, web roles, content, site settings)
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- Develop custom solutions
n using:
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- Plugins, workflows,
n JavaScript
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- Power Platform (Power
n Automate, Power Apps)
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- Integrate Dynamics 365 with external
n systems and third -party applications using APIs, Azure services, or
n middleware.
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- Implement security models,
n including authentication (Azure AD B2C, external identity providers) and




n authorization.
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- Drive CI/CD
n implementation, environment management, and deployment strategies
n using Azure DevOps.
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- Conduct technical
n reviews, code reviews, and solution validations.
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- Collaborate with
n stakeholders, business analysts, and architects to ensure successful
n delivery.
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- Ensure compliance with data
n privacy, governance, and performance standards.
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