Job Description

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We are an Australian owned national distributor of floral, gift and home decoration products looking for a motivated and dedicated Customer Care Agent to join our team. As a Customer Care Agent, you will be responsible for providing exceptional customer service and support to our clients via phone, email, and chat.

Responsibilities n

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- Answering customer inquiries and resolving issues in a timely and professional manner
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- Building and maintaining positive relationships with customers
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- Processing customer orders and providing order status updates
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- Maintaining accurate customer records and order details
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- Collaborating with other teams to ensure customer satisfaction
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Requirements nn
- Previous experience in customer service or a related field
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- Strong problem-solving skills
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- Ability to work in a rapid-paced environment and handle multiple tasks simultaneously
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- Preferable1 year of customer service experience
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- Supportive small team
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- Monday - Friday
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- Onsite parking
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All applications remain strictly confidential.

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📌 Admin/ Customer Care Consultant (Sydney)
🏢 Koch
📍 Sydney