Compliance Analyst (External Dispute Resolution) n
About the Company
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Our client is a high-growth fintech, founded in Australia and expanding worldwide, with the purpose to give people the freedom to own it!
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Due to growth within the business, they are seeking a compliance analyst to join their external dispute resolution team on an inital three month contract.
About the Role n
Your responsibilities will include, but not be limited to:
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- Manage customer disputes through conciliation and resolution, ensuring alignment with AFCA Rules and regulatory obligations.
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- Prepare clear, balanced and well-structured submissions to AFCA
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- Support EDR reporting and governance by identifying trends, root causes,
risk themes and customer impacts.
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- Acting as a key escalation point for complex matters.
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Skills and Experience nn
- 5+ years experience in compliance, legal, dispute resolution or financial services
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- Exposure to AFCA
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- Strong analytical and problem-solving skills, with the ability to identify issues and contribute to practical improvements.
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Benefits nn
- CBD location
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- Working in an cutting-edge team where your ideas would be listened
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- Hybrid Work Arrangements
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📌 Compliance Analyst (External Dispute Resolution) (Sydney)
🏢 Sharp & Carter
📍 Sydney
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