Job Description

Lead Payroll Excellence Across APAC n

Are you an experienced payroll professional ready to step into a leadership role? Join Lovisa as our Payroll Operations & Experience Team Leader and help drive payroll excellence across our APAC markets.

n

This is a hands-on leadership role where you’ll support the Payroll Manager, strengthen team capability, improve payroll processes and ensure our people have a seamless payroll experience.

Your Lovisa Opportunity: n

n
- n

Support the Payroll Manager with the operational leadership of the Payroll team across APAC

n
- n

Assist with overseeing the end-to-end payroll cycle, ensuring accurate and timely processing

n
- n

Review payroll outputs, exceptions, reconciliations and key controls before finalisation

n
- n

Coach and develop the Payroll team, building capability and sharing knowledge

n
- n

Provide trusted payroll advice to managers and team members

n
- n

Own the employee payroll experience, ensuring enquiries are resolved accurately and within agreed timeframes

n
- n

Create and maintain payroll FAQs, guides and employee resources

n
- n

Prepare payroll reports for Operations and key stakeholders

n
- n

Support month-end activities including leave provisions, reconciliations, reporting and payroll journals

n
- n

Contribute to payroll system upgrades, testing, configuration and implementation projects

n
- n

Use payroll data and reporting to identify trends, errors and opportunities for improvement

n
- n

Drive a culture of collaboration, accountability and continuous improvement

n

About You – What You'll Bring n

n
- n

3–5+ years’ relevant payroll experience

n
- n

Strong, up-to-date knowledge of payroll legislation and statutory requirements

n
- n

Intermediate to advanced Excel skills

n
- n

Strong numerical, analytical and problem-solving skills

n
- n





Experience with Dayforce Payroll highly desirable

n
- n

Experience with Time & Attendance systems , ideally UKG

n
- n

Retail payroll experience highly desirable

n
- n

Strong understanding of payroll systems and best-practice processes

n
- n

Excellent written and verbal communication skills

n
- n

A strong focus on accuracy, compliance and disciplined payroll execution

n
- n

A commercial mindset with a focus on continuous improvement

n
- n

A collaborative leadership style and genuine desire to support and develop others

n
- n

Ability to identify opportunities to improve processes, systems and the employee experience

n

Benefits n

n
- n

Join a global business offering endless career opportunities.

n
- n

Supportive, diverse and inclusive team environment.

n
- n

Strong culture – we truly harness our 10+1 Culture Commitments .

n
- n

Paid Birthday Leave.

n
- n

Generous 50% discount on Lovisa products.

n
- n

Free gym membership.

n
- n

Attractive Referral Rewards Incentive Program.

n
- n

Up-to-date HQ with a fully stocked kitchen on Glenferrie Road, close to everything you need on your doorstep.

n
- n

Personal Development & Succession Plans.

n

Why Lovisa n

Lovisa is a global, fashion-forward jewellery brand that has been setting trends since launching in Australia in 2010. Today, we're proud to have over 1,100 stores across 50+ markets , with ambitious plans for continued global growth.

n

As an ASX-listed retailer, we're driven by innovation, collaboration and our people. Join a fast-paced global business where you'll have the chance to build your career, take on new challenges and grow with us as we continue to expand worldwide.

n

We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence by supporting our culturally diverse team around the world.

n

📌 Payroll Operations and Experience Team Leader (Melbourne)
🏢 Lovisa
📍 Melbourne