We’re on the lookout for reliable and professional Retail Security Officers to join our team across busy retail sites in Ipswich QLD.
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While guards are generally rostered within Ipswich and surrounding areas, flexibility is essential as shifts may be offered across nearby sites.
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From busy shopping centres to smaller retail hubs, this casual role offers variety, consistent hours, and the support of a strong team.
What you’ll do: n
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- Deliver friendly, professional customer service
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- Maintain a visible presence to deter theft and ensure safety
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- Patrol retail areas and monitor CCTV for suspicious activity
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- Respond to incidents, emergencies, and medical situations
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- Apply First Aid and CPR when required
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- Manage access to restricted areas and loading docks
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- Handle conflicts calmly using de-escalation techniques
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- Prepare accurate incident reports and security logs
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What we’re looking for: nn
- Current QLD Security Licence + Crowd Control Function
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- Current First Aid & CPR certificates
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- Strong communication and customer service skills
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- Professional presentation and high level of integrity
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- Flexibility to work across a 24/7 rotating roster
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- Reliability and a proactive attitude
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- Driver’s Licence and own transport (preferred)
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- Availability for a minimum of 3 days per week
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What we offer: nn
- Versatile casual hours across multiple local sites
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- Work close to home across Ipswich and surrounding areas
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- Long-term opportunities with a leading security provider
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- Full professional uniform provided
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- Paid training and ongoing development
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- Supportive and inclusive team culture
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About Trident n
Trident Services Australia is an industry leader in integrated cleaning and security services across retail centres and airports nationwide.
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Our people are at the heart of what we do, and we pride ourselves on delivering proactive, professional, and client-focused services.
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We welcome applicants from all backgrounds, including Aboriginal and Torres Strait Islander peoples, culturally diverse communities, and LGBTIQ+ candidates.