Job Description

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We are currently seeking a Membership Consultant who is passionate about people, thrives in a high-energy environment, and loves helping others begin their wellness journey.

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About the Role:

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As a Membership Consultant, you will be the first point of connection for prospective members. You’ll play a pivotal role in delivering a five star experience, building genuine relationships, and guiding individuals toward the membership option that best suits their lifestyle and goals.

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This role is perfect for someone who is confident, motivated, and results driven, while still being warm, professional, and member focused.

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Responsibilities:

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- Proactively engage with prospective members via phone, email, and in-club enquiries
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- Conduct professional club tours and consultations
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- Present and sell TotalFusion memberships and services with confidence and integrity
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- Follow up leads and manage your sales pipeline effectively
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- Deliver exceptional customer service aligned with the TotalFusion brand
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- Achieve individual and team sales targets
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- Support club activations, events, and promotional campaigns
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- Work collaboratively with all departments to ensure a seamless member experience
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About You:

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- Previous experience in sales, customer service, or the fitness/wellness industry (preferred but not essential)
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- Confident communicator with robust interpersonal skills
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- Results-driven with a positive, proactive attitude
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- Strong organisational and time management skills
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- Comfortable working flexible hours, including early mornings, evenings, and weekends
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📌 Membership Consultant (Chermside West)
🏢 Total Fusion Chermside
📍 Chermside West