Job Description

Brand New Onyx Health Scarborough | Opening November 2026
Full Time | $30 to $35 per hour + Super

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We're starting with a blank canvas.

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New clinic.

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New team.

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New ideas.

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And we're looking for an amazing Medical Receptionist who wants to help us create the kind of front desk experience patients remember for all the right reasons.

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Onyx Health Scarborough is opening in November 2026 in a brand new, beautifully designed facility.

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We're creating a modern medical practice that's warm, efficient, innovative and genuinely enjoyable to work in.

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And because we're starting fresh, we're not interested in hearing:

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“But that's how we've always done it.”

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We'd much rather hear:

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“I've got an idea…”

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RECEPTION IS THE HEARTBEAT OF A GREAT PRACTICE

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You aren't just answering phones.

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You're the first hello.

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The calm voice when someone's worried.

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The person keeping the day moving.

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The connection between our patients, doctors, nurses and team.

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And we think that's pretty important.

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That's why we want someone who takes pride in creating an incredible patient experience.

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GOOD PEOPLE + GREAT TECHNOLOGY

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You'll be working with contemporary systems including:

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Best Practice | HotDoc | Cubiko | Samantha

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We want smart technology and good processes taking care of unnecessary administration so our team can focus on the things technology can't replace:

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Kindness. Communication. Common sense. And genuinely caring about people.

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YOU MIGHT BE OUR PERSON IF...

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- You love working with people
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- You're warm, friendly and professional
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- You're organised without being rigid
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- You can manage a busy front desk and still greet the next patient with a smile
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- You're comfortable with technology
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- You have excellent attention to detail
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- You notice things before someone needs to ask
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- You enjoy being part of a team
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- You communicate beautifully with patients and colleagues
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- You bring solutions and ideas
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- You want to contribute to creating a great workplace
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Medical reception experience, particularly with Best Practice , will be highly regarded.

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But we're also interested in the person behind the CV.

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Skills can be developed.

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Systems can be taught.

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But warmth, initiative and genuinely caring about people are what make an exceptional receptionist.

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HELP US CREATE SOMETHING AMAZING

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We don't want to build just another medical clinic.

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We want to create somewhere our doctors want to practice.

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Somewhere our patients feel looked after.

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Somewhere ideas are welcomed.

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And somewhere our team can genuinely say:

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“I love working here.”

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If you're looking at your current role thinking, “I'm ready for something new…”

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Applicable award minimums, penalties and other entitlements apply.

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Your application will include the following questions:

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- Which of the following statements best describes your right to work in Australia?
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- How many years' experience do you have as a medical receptionist?
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- How much notice are you required to give your current employer?
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What can I earn as a Medical Receptionist

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📌 Medical Receptionist - Full Time (Brisbane)
🏢 Private Practice Medical Consulting
📍 Brisbane