14 Oct
|
North Bondi RSL Club
|
Sydney
14 Oct
North Bondi RSL Club
Sydney
Job Description
North Bondi RSL Club is looking for an experienced, hands-on Venue Manager to lead our day-to-day venue operations.
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This is a key leadership role for someone who enjoys being visible on the floor, supporting their team and making sure the venue runs smoothly.
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You’ll lead our Duty Managers and Front of House team across bar, dining and member areas, with responsibility for service standards, team performance, venue presentation and day-to-day compliance.
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North Bondi RSL Club is looking for an experienced, hands-on Venue Manager to lead our day-to-day venue operations.
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This is a key leadership role for someone who enjoys being visible on the floor, supporting their team and making sure the venue runs smoothly.
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You’ll lead our Duty Managers and Front of House team across bar, dining and member areas, with responsibility for service standards, team performance, venue presentation and day-to-day compliance.
The Role n
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You will be responsible for:
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Lead the day-to-day front-of-house operation
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Managing, supporting and developing Duty Managers and FOH staff
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Maintain a strong management presence on the floor
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Deliver consistently high levels of member and guest service
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Oversee bar, dining and service delivery throughout trading
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Manage day-to-day employee performance and service issues
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Ensure opening, closing, cleanliness and venue presentation standards are maintained
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Respond to member and guest feedback and resolve issues professionally
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Ensure RSA, RCG, gaming, WHS, security and licensing procedures are followed
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Supporting day-to-day stock, wastage and operational requirements
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Manage cash handling and operational controls
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Working closely with the kitchen and wider management team to ensure smooth service
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Supporting the planning and delivery of functions, events and Club activities
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Contributing to operational improvements, systems and procedures across the venue
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About You n
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We’re looking for someone who is confident leading from the floor and comfortable making decisions in a busy hospitality environment.
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You'll ideally have:
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Experience as a Venue Manager, Assistant Venue Manager, senior Duty Manager or similar hospitality leader
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Experience within a busy club, pub, restaurant, bar or hotel environment
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Strong people leadership and team development skills
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A genuine focus on customer and member experience
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Positive understanding of hospitality operation, WHS and compliance requirements
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Experience with rosters, staffing, stock control and wastage
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Confidence in handling customer complaints and operational incidents
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A calm and practical approach when things get busy
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Strong communication and organisational skills
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Previous experience within a registered club, pub or gaming environment would be highly regarded.
Essential Requirements n
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Current NSW RSA
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Current NSW RCG
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Appropriate Australian working rights.
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Availability to work a flexible roster including evenings, weekends and public holidays.
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Why North Bondi RSL? n
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Join a well-established community Club where you can make a genuine impact on our team, service standards and member experience.
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If you're a hands-on hospitality leader who enjoys building strong teams and improving the way a venue operates, we'd love to hear from you.
#J-18808-Ljbffr
📌 Venue Manager (Sydney)
🏢 North Bondi RSL Club
📍 Sydney