Job Description

About the job n

This is a rewarding role supporting families in their time of need, mostly by phone and email. You'll guide families through arrangements, prepare paperwork and keep each case moving through our digital systems.

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We offer full training, a good salary package and ongoing development and exposure to current roles and opportunities as you progress.

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No funeral industry experience is needed. We’re looking for someone who cares about doing things well for every family.

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We’re flexible on hours. This role can be full‑time, a 4‑day week, or part‑time across 5 days.

About you n

Strong computer skills. You pick up new software quickly and enjoy working in digital systems.

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Clear, professional writing,



because most of the work happens over email.

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Careful attention to detail.

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Calm, empathetic communication with families from a wide range of cultures, religions and situations.

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Comfortable discussing death and supporting people through grief.

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Willing to learn and to work as part of a team.

Where you'll work n

This is an office‑based role at a partner funeral home office in Sydney or Newcastle, depending on where you live.

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Optional after‑hours work is also available, paid on top of your salary.

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📌 Cremation Arranger (Sydney)
🏢 Good Cremations
📍 Sydney