Job Description

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About the Company

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Minetek is a global industry leader in providing innovative and cost-effective air, water, sound, and power solutions for the mining, oil & gas, and industrial sectors.

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With over 150 years of combined experience, Minetek has successfully delivered more than 2,800 projects across 60+ countries. The company specialises in the engineering, design, manufacture, and implementation of both conventional and advanced solutions.

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About the Role

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As the Customer Relationship Manager for Sound Division at Minetek, you will manage and grow a portfolio of key accounts. Build strong, long-term client partnerships, understand operational needs in office, and identify opportunities to deliver value through tailored solutions.

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This role is based in North Sydney with regular travel required, including site visits to industrial locations. You will act as the key point of contact for clients, ensuring a high level of service while driving revenue growth across your assigned territory.

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Key Responsibilities:

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- Build and maintain strong relationships with key stakeholders across existing and target accounts
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- Conduct regular site visits to understand customer operations, needs, and challenges
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- Identify and grow opportunities within accounts to increase revenue, share of wallet, and margins
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- Deliver account reviews with insights, cost-saving initiatives, and new solution opportunities
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- Collaborate with internal teams to provide tailored solutions and ensure high customer satisfaction
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- Manage territory, maintain CRM records, and proactively drive new business opportunities (with regular travel required)
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About You

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- Proven experience in B2B account management, client relationship, or business development
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- Experience working with or selling into industrial sectors (e.g. mining, construction, infrastructure, manufacturing)
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- Exposure to site-based or project-based industries (e.g. mining, energy, heavy equipment) is highly desirable
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- Strong stakeholder management and communication skills
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- Ability to understand technical products/services and translate them into client value
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- Commercially driven with experience growing accounts and managing pipelines
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- Willingness to travel regularly and visit client sites
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Culture and Benefits

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Minetek is an organisation with strong company values, a business that cares about the personal and professional development of its employees. We work hard to provide a work environment that encourages open communication and collaboration, whilst remaining constantly mindful of what it takes to evolve a culture that will support long-term employee engagement.

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We are offering a competitive salary package, along with exceptional company benefits. Your excellent performance, you will also be rewarded with career development opportunities and great team support.

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**Applicants must be Australian/New Zealand citizens or have Permanent Residency.

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📌 Customer Relationship Manager (Sydney)
🏢 Minetek Pty
📍 Sydney