Job Description

About Us n
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At Aussie Broadband, things are done a little bit differently. Our goal is to be the telco people love – customers, team members, shareholders and all stakeholders. We do this by living and breathing our values in everything we do, that'sthe Aussie way. As a B Corp Certified company , we hold ourselves to the highest standards for social and environmental performance, transparency, and accountability.We'reproud to have been named one of Australia's Top Employers by HRD magazine .

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Listed on the Australian Stock Exchange (ASX: ABB), the Aussie Broadband Group collectively supplies more than 1 million telecommunications services,operatestwo Tier 1 voice providers inAustraliaand ownsfibreinfrastructure.

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Our culture is built on five values that guide everything we do:

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- Don'tbe ordinary, be awesome
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- Think BIG
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- Nobullsh*t
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- Be positive to people
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- Have fun
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nAbout The Role n
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At Aussie Broadband, we're passionate about delivering exceptional experiences for our customers.

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This is a permanent full-time role with flexible hybrid working.

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nWhat You'll Do n
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- Manage projects using best practice methodologies.
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- Conduct kick-off meetings for new projects, understanding context and preparing business cases.
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- Coordinate end-to-end delivery, including procurement, ensuring tasks meet timeframes and budget.
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- Provide regular and accurate status updates to stakeholders.
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- Collaborate with stakeholders to enhance service delivery.
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- Manage project team availability, identifying additional resource needs and escalating when necessary.
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- Maintain records of customer interactions and provide feedback on team members for consideration and inclusion in their development and training plans.
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- Contribute to the operational and strategic planning processes of the Customer Solutions PMO.
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nWhat You'll Bring n
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- Understanding of the Telco industry.
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- Project Management expertise with methodologies like PRINCE2, AGILE, PMBOK, and MS Project.
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- Minimum 3 years' experience in a similar role within telco or ISP.
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- Proven track record in managing projects meeting schedule, budget, and key performance metrics.
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- Passion for exceeding customer expectations.
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- Demonstrated ability to foster positive relationships with internal teams and suppliers.
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- Thrives in a dynamic environment, showcasing agility, decisiveness, collaboration, and effective communication.
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nWhy Join Us n
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At Aussie Broadband, we celebrate difference and are committed to creating an inclusive workplace where everyone can bring their whole self to work. As a Equal Opportunity Employer , we support and celebrate diversity every day it's just one of the ways we live our value of "Be good to people."

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We also give back to the communities we serve through our Pledge 1% commitment, community sponsorship programs, and paid community service leave for all staff.

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nThe Good Stuff n
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- 26 weeks paid parental leave for permanent employees, for both primary and secondary caregivers (in addition to any government-paid leave)
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- Discounted internet up to the value of $109 per month
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- 20% off Mobile services
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- Fitness Passport for access to multiple gyms and pools across Australia
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- Flexible working arrangements
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- Employee Assistance Program (EAP)
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- Discounts with Specsavers, HCF, and many more
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- Monthly rewards and recognition
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- Internal training and development resources to support your career growth
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- Yearly Aussie merch allowance
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📌 Customer Solutions Project Manager (Brisbane)
🏢 Aussie Broadband
📍 Brisbane