Job Description

About the Company n

As one of Australia's leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and dedication are genuinely valued. To find out more visit our website at

About the Role n

MSS Security is seeking a reliable Casual Retail Security Officer to join our team at Tweed Mall (Tweed Heads - NSW). This position is an excellent chance for those with strong customer service skills to begin a career in security. In this role, you will be responsible for conducting internal and external patrols, acting as the first point of contact for retail staff and customers, and providing a strong visible presence to deter and maintain a safe and secure environment.

Duties n

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- Maintain a strong, visible security presence to support retailers with loss prevention, safety, and asset protection.
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- Respond rapidly and professionally to security incidents and escape when needed.
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- Provide excellent customer service and directions to customers as required.
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- Observe and promptly report incidents, completing clear and accurate documentation.
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- Perform routine patrols throughout the centre, both internally and externally, to maintain safety and security.
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Requirements nn




- Full Australian Working Rights
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- Current NSW Security Licence Certificate II in security operations (Or higher)
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- Current Driver's Licence
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- Valid First Aid and CPR certificate (or willing to obtain)
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- The ability to work a 24*7 rotational roster, including weekends
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- Master licence:
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Equal Opportunity n

MSS Security is an Equal Opportunity Employer, valuing the unique backgrounds, experiences, and contributions of each person. We encourage and celebrate diversity.

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- be certified by the Workplace Gender Equality Agency
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- be a partner and supporter of Veterans employment
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- honoured to have an endorsed INNOVATE Reconciliation Action Plan.
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As one of Australia's leading security companies including, with a national footprint across Australia, MSS Security has unrivalled experience in delivering the highest quality of service & protecting some of the nation's highest profile sites.

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MSS Strategic Medical and Rescue, a specialist division with MSS Security, has unrivalled experience in delivering emergency, response, rescue, health and paramedical services throughout Australia to some of the nation's highest profile mining and resources companies.

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📌 Security Officer - Tweed Heads
🏢 MSS Security
📍 Tweed Heads