Job Description

Medical Secretary (Maternity Leave Cover) n

Litton Andrews – Providing comprehensive medical and healthcare recruitment, consultancy, training, and business solutions, delivering the best staffing, practice management, and professional development services.

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Litton Andrews is delighted to be recruiting an experienced Medical Secretary to join a leading, state-of-the-art specialist ophthalmology practice. Working closely with and providing dedicated support to one specialist Surgeon, this varied role combines high-level medical secretarial responsibilities with front desk reception and broader practice administration. You will play a key role in coordinating the patient journey, acting as a trusted point of contact and ensuring every patient receives a seamless, professional and high-quality experience from their initial contact through to completion of their care.

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This is a full time maternity leave contract, available for an immediate start and continuing through to early June 2027. The position is structured across four extended shifts per week, with a rotating rostered day off each week. Standard hours are approximately 7:00/7:30am to 5:00/5:30pm, with two Tuesdays per month rostered from 8:00am to 6:00pm.

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The primary location is Auchenflower, with occasional travel to the practice's Mount Gravatt location required.

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This is an excellent opportunity for an experienced Medical Secretary looking to join a highly regarded specialist practice and become an integral part of a professional, patient-focused team.

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Key Duties and Responsibilities will include (but not be limited to):

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Managing incoming calls and responding to general patient enquiries in a professional and timely manner

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Preparing accurate theatre quotations and supporting patients through the financial aspects of their procedures

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Coordinating patient education for all theatre procedures, ensuring patients are well informed, prepared for surgery, and supported with any immediate concerns or required documentation

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Managing pre-operative and post-operative appointments

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Booking theatre procedures and liaising closely with hospitals, anaesthetists, medical professionals and other key stakeholders

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Managing theatre billing processes through Eclipse

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Assisting on the front desk reception, welcoming patients to the practice and processing consultation billing following their appointments

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Providing general administration support across the practice, working collaboratively with other team members to manage a busy, fast-paced surgical specialist practice

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To be considered for this position, Candidate must be able to demonstrate:

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Previous experience in a similar role, ideally within a surgical specialist practice

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Experience using medical practice management systems such as Genie/Gentu and/or Xestro.

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A friendly, professional, and courteous telephone manner with a solid patient-focused approach

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Immaculate personal presentation and a professional demeanour

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Excellent verbal and written communication skills, with the ability to liaise effectively with patients, specialists, hospitals and team members

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Exceptional attention to detail, strong organisational skills, and the ability to manage competing priorities in a busy, fast-paced environment.

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Remuneration:

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A competitive remuneration package of $37–$42 per hour + superannuation will be offered, with the hourly rate negotiable depending on the successful candidate’s experience, skills and level of expertise. The Auchenflower practice offers ample convenient street parking, while off-street parking is available at the Mount Gravatt location.

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📌 Medical Secretary (Maternity Leave Cover) (Brisbane)
🏢 Litton Andrews Pty
📍 Brisbane