Job Description

Join an award-winning organisation and make a genuine difference in the lives of people with disability.

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Biala has been supporting children, young people and adults with disability and their families across Northern NSW for more than 50 years. At Biala School, we provide specialised education in a supportive, inclusive and person-centred environment where every student is valued and encouraged to thrive.

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We are seeking an organised, friendly and professional Administration Officer to join our school team and be the welcoming face of Biala School.

About the Role n

As our Administration Assistant, you will be the first point of contact for students, families, visitors and external professionals while providing essential administrative support that helps keep our school running smoothly.

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This is a Fixed-Term Part-Time position from 8:30am to 3:00pm at our Biala School site during school term 4 - 2026.

Key Responsibilities n

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- Provide professional front-of-house reception services.
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- Manage incoming phone calls, emails, enquiries and visitors.
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- Maintain student, family and school records.
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- Prepare correspondence, forms and administrative documentation.
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- Support communication between families, staff and school leadership.
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- Coordinate bookings, appointments and visits from external professionals.
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- Assist with school events, meetings and day-to-day operations.
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- Maintain confidential information and administrative systems.
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About You n





You are a proactive administrator who enjoys working with people and takes pride in delivering exceptional customer service. You have strong organisational skills and can confidently manage multiple priorities in a busy setting.

To be successful, you will ideally have: n

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- Experience in reception, administration, customer service or a similar role.
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- Strong Microsoft 365 and computer skills.
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- Excellent communication and interpersonal skills.High attention to detail and accuracy.
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- Strong organisational and time-management abilities.
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- The ability to handle confidential information with professionalism.
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- A positive, reliable and team-focused approach.
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Highly Regarded nn
- Experience working in a school, disability, community services or health environment.
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- Experience using student management, CRM or records management systems.
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- Understanding of child-safe practices.
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Why Join Biala? nn
- Business Excellence Awards in 2024 and 2025.
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- Employer of Choice in 2025 and 2026.
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- Regional Employer of Choice and Outstanding Leader awards in 2025.
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- Excellence in Health, Care and Wellness in 2026.
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We offer a supportive workplace, ongoing training, salary packaging, wellbeing initiatives and opportunities to grow your career.

The successful applicant will be required to hold or obtain: n

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- Current Working with Children Check.NDIS Worker Screening Check.National Criminal History Check.Current Australian Driver Licence.
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Aboriginal and Torres Strait Islander people are encouraged to apply.

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For more information about the role, please reach out to 4*** or **@biala.org.au

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📌 Administration Assistant (East Ballina)
🏢 Biala Support Services
📍 East Ballina