Job Description

Summary

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We are seeking a Front of House and Host professional to join our team. The ideal candidate will be responsible for providing exceptional customer service being a key element f our guest journey, ensuring the smooth operation of the front of house area, working within clear systems and service procedures. This position requires excellent communication skills, a positive attitude, and the ability to work in a quick paced, structured environment.

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Your Role: As a FOH host, you will be a key part of the guest journey from the moment they arrive until the moment they leave, helping manage the flow of service according to our front of house systems.

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- Welcome guests on arrival, explain how the venue works and set the tone for the Costa Taco experience
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- Manage the entry and seating plan using our host guidelines and floor plan supporting smooth service and our hospitality standards
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- Take orders, run food and handle payments using our POS and service procedures
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- Keep the dining area clean,



reset tables and complete opening and closing checklists
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- Communicate clearly with the team to support smooth, consistent service
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- Complete all opening, service and closing checklists with care and consistency, and flag any variances or issues to your supervisor.
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- Bartend following our standard recipes and presentation guidelines.
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What You Bring:

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- Front of House experience preferred, but we will train the right person who is happy to follow systems and procedures.
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- Strong attention to detail, speed, initiative and cleanliness.
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- Passion for food, drinks and consistency of guest experience.
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- Team player with a positive attitude and work ethic, comfortable working with clear expectations and structured ways of working.
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- Confidence welcoming guests, speaking clearly and managing a door or host station in busy periods.
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- Flexibility to work across lunch and dinner service, and weekend periods.
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📌 NEW Front Of House - BURLEIGH HEADS (Surfers Paradise)
🏢 Costa Taco
📍 Surfers Paradise