Hybrid Collections Consultant | Empathetic Negotiator (Melbourne)

Hybrid Collections Consultant | Empathetic Negotiator (Melbourne)

14 Oct
|
Plan Partners
|
Melbourne

14 Oct

Plan Partners

Melbourne

Job Description

McMillan Shakespeare Group (MMS) is seeking a Collections Officer to reduce arrears, engage customers, and negotiate suitable repayment arrangements while complying with policies and legislation.

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You will contact customers, assess circumstances, propose options, and maintain detailed records in CRM systems. The role supports responsible collection practices with a focus on empathy and regulatory compliance, in a hybrid work setting.

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📌 Hybrid Collections Consultant | Empathetic Negotiator (Melbourne)
🏢 Plan Partners
📍 Melbourne

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