Job Description

n

Step into something exciting. Lead from the front. Be part of the next chapter at Club Broadbeach.

n

Located in the heart of Broadbeach, Club Broadbeach is a modern, vibrant, and community-focused venue delivering a premium experience across bar, bistro, gaming, and events. We are looking for a strong, hands-on Duty Manager to join our leadership team and help drive operational excellence

About the Role n

This is a true hands-on leadership position where no two days are the same. You will be responsible for overseeing the day-to-day operations of the venue while leading the team to deliver exceptional service every shift.

n

You will set the tone on the floor, drive standards, and ensure our members and guests receive a consistently high-quality experience.

Key Responsibilities n

n
- Lead and supervise daily operations across bar, bistro, gaming, and floor service
n
- Drive a strong customer first culture across all departments
n
- Manage and support staff on shift, including coaching, performance, and service standards
n
- Ensure compliance with RSA, RSG, and all club policies and procedures
n
- Oversee cash handling, tills, and end-of-day processes
n
- Manage stock control, ordering, and venue presentation
n




- Coordinate and deliver functions, promotions, and in-club events
n
- Handle customer feedback and resolve issues professionally and efficiently
n

What We’re Looking For nn
- Proven experience as a Duty Manager or Supervisor in hospitality, gaming, or a licensed venue
n
- A confident leader who leads from the front and sets clear expectations
n
- Strong operational knowledge across bar, gaming, and customer service
n
- Excellent communication and problem-solving skills
n
- Ability to work in a fast-paced environment and make decisions under pressure
n
- Availability to work a rotating roster including nights and weekends
n
- Current RSA & RSG
n
- Current QLD Approved Manager Licence (or willingness to obtain)
n

Why Join Club Broadbeach? nn
- Work in a quick-paced, community-focused venue
n
- Be part of a supportive and driven leadership team
n
- Opportunity to make your mark and contribute to how the venue operates
n
- Ongoing training and development to support your career growth
n
- Staff benefits and team recognition programs
n
- A positive team culture that values high standards and great service
n

n

#J-18808-Ljbffr

📌 Duty Manager (City of Gold Coast)
🏢 Club Broadbeach
📍 City of Gold Coast