Job Description

Rostering & Administration Coordinator – Parental Leave Cover n

Complete Care Team - Blacktown – Kings Park NSW

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Complete Care Team (CCT) is a private nursing agency committed to providing consistent, high-quality nursing and attendant care to clients with acquired brain injury (ABI), spinal cord injury and other high support needs in their own homes.

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We are seeking an experienced and highly organised Rostering & Administration Coordinator to join our friendly team at our Kings Park office .

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The primary responsibility of this role is coordinating and maintaining nursing and attendant care rosters , ensuring appropriate staffing, continuity of client services and timely communication with staff and relevant stakeholders.

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The role also includes general administration, reception and office support duties, making this a varied position suited to someone who enjoys working in a busy environment and managing competing priorities.

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An immediate start is available to allow the successful applicant to undertake comprehensive training and handover with our current coordinator prior to the commencement of their parental leave in mid-January 2027 .

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The current coordinator is planning to take approximately 12 months of parental leave. There may be an opportunity for ongoing employment with Complete Care Team following the parental leave period , subject to business requirements and suitability.

About You n

We are looking for someone who:

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- Has previous experience in rostering, scheduling, coordination or a similar role.
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- Has excellent time management and organisational skills.
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- Is able to identify and prioritise time-sensitive tasks.
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- Has strong attention to detail.
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- Has excellent communication skills and is confident communicating with staff, clients and other stakeholders from diverse backgrounds.
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- Has a positive attitude and the ability to work effectively as part of a team.
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- Has proficient computer skills and the ability to learn new systems.
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- Demonstrates a high level of confidentiality and professionalism.
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- Is reliable, adaptable and able to remain calm when managing unexpected changes or competing priorities.
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- Has previous administration or office experience.
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- Experience in disability, community care, nursing, healthcare or a similar service environment will be highly regarded.
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Key Responsibilities Rostering & Coordination – Primary nn
- Coordinate and maintain nursing and attendant care staff rosters.
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- Ensure client shifts are appropriately staffed.
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- Manage staff availability, leave, absences and roster changes.
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- Arrange suitable staff replacements when required.
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- Respond to roster-related enquiries from staff and clients.
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- Communicate roster changes promptly and accurately.
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- Liaise with Case Managers, health professionals and other relevant stakeholders as required.
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- Maintain accurate rostering records and documentation.
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- Identify and elevate rostering or staffing issues as required.
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- Assist with maintaining continuity and consistency of client services.
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Administration & Office Support nn




- Answering and directing telephone calls.
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- Responding to emails and general enquiries.
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- Data entry and maintaining accurate records.
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- Filing and document management.
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- Assisting with staff and client documentation.
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- Assisting with meetings and appointment coordination.
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- General office administration.
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- Providing administrative support to the CCT team as required.
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- Previous experience in rostering, scheduling, coordination or a similar role.
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- Excellent organisational and communication skills.
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- Strong attention to detail.
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- Ability to manage competing priorities and time-sensitive tasks.
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- Ability to maintain confidentiality.
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- Working With Children Check.
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- NDIS Worker Screening Check.
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- National Police Check.
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What We Offer nn
- Comprehensive training and handover with the current coordinator.
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- Full-time position – 38 hours per week .
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- $36–$42 per hour + superannuation , depending on experience and suitability.
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- Supportive and friendly team environment.
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- Opportunity to gain experience within a specialised nursing and attendant care organisation.
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- Potential for ongoing employment following the parental leave period, subject to business requirements and suitability.
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Complete Care Team is an Equal Employment Prospect Employer.

Further Information n

For a copy of the full Position Description or further information about the role, please contact Complete Care Team on 2*** .

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📌 Rostering & Administration Coordinator - Parental Leave Cover (Sydney)
🏢 Complete Care Team - Blacktown
📍 Sydney