We are looking for a ServiceNow Specialist to support
n the AMP account, responsible for the configuration, enhancement, and ongoing
n support of the ServiceNow platform.
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Key Responsibilities:
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n Configure and support ServiceNow ITSM modules, including Incident, Problem,
n Change, Request and Service Catalogue.
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n Develop and maintain workflows, Flow Designer automations, Business Rules,
n Client Scripts and UI Policies.
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n Support CMDB, including CI data quality, relationships, and ongoing
n maintenance.
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n Develop and support integrations using REST APIs, Integration Hub and MID
n Server.
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n Perform platform administration, troubleshooting and production support.
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n Support platform upgrades, releases, testing and continuous improvement
n initiatives.
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n Work with business and technical stakeholders to understand requirements and
n deliver effective ServiceNow solutions.
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n Ensure solutions comply with security, governance and change-management
n standards.