Queensland Eye Institute – Woolloongabba QLD

Focus Vision is a new Laser Eye Surgery clinic in Woolloongabba, striving to deliver leading patient experience and visual outcomes from laser eye surgery. As the first point of contact for patients, you will play a crucial role in providing exceptional customer service and ensuring the smooth flow of daily operations.

Key responsibilities

- Greet and assist patients with a warm and skilled demeanour.
- Manage appointment and procedure scheduling and coordinate with medical staff to optimize clinic efficiency.
- Answer phone calls, respond to enquiries, and provide accurate information regarding clinic services.
- Verify patient information and assist in the completion of required forms.
- Maintain electronic medical records with confidentiality and accuracy.
- Process payments, issue receipts, and reconcile daily transactions.
- Track and follow up of patient's journey and treatment.
- Monitor and manage the waiting area to ensure a comfortable and organized environment.
- Handle administrative tasks, including document management, data entry and reporting.
- Perform scans for patients as part of possible clinical tasks.

About you

- Experience as a medical receptionist or a similar role.
- Excellent communication and interpersonal skills.




- Strong organizational abilities and attention to detail.
- Knowledge of VIP or similar medical software is favourable.
- Knowledge of medical terminology and basic understanding of laser and refractive procedures is advantageous but not required.
- Ability to manage sensitive information with discretion and professionalism.
- Customer-focused attitude and the ability to multitask.
- Ability to work independently as well as part of a team.
- Must be available for Saturday work.
- Basic computer skills, including familiarity with Microsoft Office.
- Be a part of a supportive and collaborative team.

Benefits and Perks

- Generous Salary Sacrifice available.
- Training and development provided.

About us

Focus Vision is a new Laser Eye Surgery clinic in Woolloongabba, striving to deliver leading patient experience and visual outcomes from laser eye surgery.

Remuneration negotiable according to experience. Join our dynamic team and contribute to providing boutique patient care in a state-of-the-art Laser Eye Clinic.

Applications close on 1 November 2026; however, we will be reviewing applications and conducting interviews as they are received. Early applications are encouraged.

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📌 Casual Medical Receptionist (Brisbane City)
🏢 Queensland Eye Institute
📍 Brisbane City