Michelin Australia is seeking a Senior Customer Service qualified to lead and support a high-performing team, driving best-in-class service across the order-to-delivery journey. The role combines inbound support, proactive engagement, KPI reporting, and continuous improvement, reporting to the Customer Service Manager.
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You will guide and assist the team, promote Michelin’s digital platforms to customers and dealers, manage inquiries, and leverage CRM/ERP tools to deliver positive outcomes and
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📌 Senior Customer Service Lead - Digital & KPI Focus (Melbourne)
🏢 Michelin
📍 Melbourne
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