Job Description
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Reporting directly to the owner, you'll run the venue day to day and own the guest experience end to end. This is a role with full autonomy — the owner is building a business to step back from and grow, and wants a manager who’ll take genuine ownership and run it like it’s their own.
Key responsibilities n
In the lead-up to opening you will:
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Help recruit, onboard and roster a front-of-house team of 20–30
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Set up and embed the floor systems, service standards and SOPs
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Work with the owner and kitchen on the guest journey, service flow and functions offering
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Make sure licensing, WHS and food‑safety compliance is in place for opening
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Help deliver a smooth soft launch and opening
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Once we're open you will:
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Lead every service and deliver a consistent, high‑standard guest experience
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Own your KPIs and manage the P&L; — driving revenue while controlling COGS and labour
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Lead, develop and retain a happy, high‑performing team
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Keep the venue running to our SOPs across a busy 7‑day, lunch‑and‑dinner operation
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Deliver functions and events to a high standard
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Report to the owner against transparent targets
About you n
At least 3 years managing a hospitality venue — restaurant experience strongly preferred
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A track record in high-volume venues; experience with Malaysian or Asian cuisine is a big plus
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A balanced leader who's as comfortable with people as with numbers
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Current RSA and Food Safety Supervisor certificate
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Full working rights in Australia, and availability across nights and weekends
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Absolute honesty and integrity — we protect our team, our guests and our business
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Reliability and punctuality — you show up, on time, ready to lead
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Strong, open communication — with the team, the kitchen and the owner
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A warm, family-oriented approach — we look after our people and our guests like family
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A competitive salary of $80,000–$95,000 + superannuation
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The chance to open a venue and shape it as your own from day one
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Full autonomy to run the venue — with the trust and backing of the owner
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A growing business with a clear trajectory — and a genuine path to develop and grow with us
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A supportive, ambitious and quality‑driven team culture
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#J-18808-Ljbffr
📌 Restaurant Manager (Sydney)
🏢 Makan
📍 Sydney