Our purpose is to Drive the Shift towards a sustainable transport system.
n At Scania, our people are our most valuable strength. Being part of the Scania family offers employees an exciting future in an environment that is steered by our core values; Customer First, Respect, Team Spirit, Responsibility & Elimination of Waste.
n You know us as a world-leading provider of transport solutions. Leading innovation towards a sustainable global transport system. We have one unique resource at Scania to achieve this - you.
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Welcome to Scania.
What you will do n
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- Be first point of contact, welcoming our customers
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- Checking in their vehicles
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- Making service & repair bookings via email, in person, phone & by customer portal using the latest Scania software
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- Updating customers - great communication skills
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- Invoicing of completed work orders
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- Return keys to customer
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- Booking courtesy cars
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- General administrative duties
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- Planner experience required but not essential (training is provided)
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- Accuracy with data entry
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Who you are nn
- Your excellent communication and interpersonal skills will help you to drive positive business outcomes
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- Strong verbal and written communication skills along with good computer skills
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- Effective problem solving, negotiating and influencing skills
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- Solid abilities in time management, organisation and administration
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- Ability to think on your feet and show initiative
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What we can offer you nn
- Potential to earn monthly bonus
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- Paid Parental Leave benefits
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- Salary packaging and corporate benefits
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- A company that is enjoying record growth
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- A dynamic and inclusive work culture - be part of a great team environment
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- Be part of the bigger picture - a company with a focus on digitalisation, autonomous vehicles, electrification and sustainability
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You need to be an Australian / New Zealand Citizen or an Australian / New Zealand permanent resident to apply for this role.
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Formal offer of employment is subject to standard pre-employment checks including medical and other background checks.
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As an equal opportunity employer, supporting workplace diversity, we encourage applications from people of all backgrounds, genders and cultural heritages.
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📌 Customer Service Advisor, Richlands (Brisbane)
🏢 Scania
📍 Brisbane
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