Job Description

About the role

n
n

This is an exciting opportunity for an experienced events qualified to join Infoxchange’s Marketing and Communications team on a 12-month parental leave contract, 3 days per week. You’ll take the lead on event production and key programs — from managing administration for community programs to co-leading the delivery of the 2027 Technology for Social Justice (T4SJ) Conference (with initial focus on planning and coordination activities).

n
n

You’ll bring strong systems thinking, exceptional attention to detail, and the interpersonal skills to work effectively with internal teams and external stakeholders.

n
n

n
n

Key duties and responsibilities

n
n

Event production and project management

n
n

n
n
- Coordinate and deliver the end-to-end project management of external events across Infoxchange, providing production support to internal teams as required.
n
n
- Manage bookings and administration for Infoxchange’s community programs.
n
n
- Manage incoming speaking requests and coordinate external conference and panel attendance for Infoxchange subject matter experts, ensuring alignment with organisational priorities.
n
n
- Support the recruitment and management of external event support, contractors and volunteers for event delivery.
n
n

n
n

T4SJ Conference

n
n

n
n
- Act as project manager within the MarComms team to collaboratively plan and deliver the 2027 Technology for Social Justice Conference
n
n
- Operate as event lead for all logistics during the delivery of the conference, orchestrating team execution and managing volunteers or contracted support during event delivery.
n
n

n
n

Collateral and inventory

n
n

n
n
- Manage Infoxchange’s event collateral production and inventory, including sourcing quotes, placing orders, coordinating delivery, and maintaining inventory records.
n
n

n
n





Communications and team support

n
n

n
n
- Support event communications across digital and print channels.
n
n
- Contribute to the broader Marketing and Communications team as required.
n
n

n
n

n
n

What success looks like:

n
n

Success in this role will be measured by the effective delivery of high-quality events, strong stakeholder satisfaction, and the establishment of repeatable systems and processes that enable consistent event execution and attendance across the organisation.

n
n

n
n

Key selection criteria

n
n

To succeed in this role at Infoxchange, you will have/be:

n
n

n
n

Qualifications and Specialist Expertise

n
n

n
n
- 3–5 years of demonstrated experience in event production and delivery, including experience delivering digital, hybrid, and face to face events.
n
n
- Proficiency in professional events management platforms - experience with EventsAir or a comparable platform for registrations, ticketing, payments, and invoicing is highly regarded.
n
n
- Tertiary qualifications in events management, marketing, communications, or related discipline, however demonstrated experience is paramount (Desired).
n
n
- Background or lived experience in community services, social impact, or direct service delivery roles (Desired)
n
n

n
n

n
n

Skills and Capabilities

n
n

n
n
- Demonstrated ability to proactively identify and address event requirements well in advance, anticipating stakeholder safety, accessibility and contingency planning.
n
n
- Exceptional planning and logistics skills, with a sharp eye for the details that shape customer and attendee experience
n
n
- A systems mindset – you design, maintain and continuously improve processes to ensure consistent, high-quality execution
n
n
- Strong interpersonal and communication skills, with the ability to work with competing stakeholder priorities and expectations.
n
n

n
n

📌 Events Lead (Richmond)
🏢 Infoxchange
📍 Richmond