Standards Australia is seeking a Customer Experience & Service Design specialist to enhance end‑to‑end customer journeys using Human‑Centred Design and service design methodologies. You will research needs, map journeys, and collaborate across teams to drive practical improvements.
The 12‑month fixed‑term contract offers the chance to influence how Australians access standards and related services, with emphasis on workshops and evidence‑based recommendations.
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📌 12-Month Service Designer: Customer Experience & Co-Design (Sydney)
🏢 Standards Australia
📍 Sydney
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