Job Description

In this dual role, you will be the backbone of our office operations, providing high-quality administrative support while managing day-to-day bookkeeping tasks. You'll work closely with our operations team to ensure smooth service delivery and positive outcomes for our clients.

Key responsibilities n

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- General administrative duties including phone and email support
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- Invoicing, accounts payable/receivable, and reconciliation
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- Maintaining accurate client and financial records
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- Assisting with monthly billings/invoicing's and client statements
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- Supporting compliance and reporting requirements
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- Liaising with clients, carers, and external stakeholders
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- Keeping track of all payments and processing payments on Xero
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- Providing warm, professional service aligned with our values
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About you nn
- Certificate III or IV in Business Administration, Accounting, Bookkeeping, or a related field
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- Demonstrated experience in an administrative and/or bookkeeping role
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- Solid understanding of bookkeeping principles
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- Strong attention to detail and organisational skills
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- Confident using accounting software such as Xero or similar and Microsoft Office
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- Excellent communication and interpersonal skills
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- A compassionate, client-focused approach
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- Experience in aged care, healthcare, or community services (highly regarded)
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- Ability to work independently and manage deadlines
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- Be able to perform under pressure
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About us n

At Empower Plus Care, we are passionate about supporting older Australians to live safely, comfortably, and independently in their own homes. Our dedicated team works collaboratively to deliver high-quality, person-centred care that truly makes a difference. We pride ourselves on building genuine relationships with our clients, their families, and each other, ensuring dignity, respect, and well-being are at the heart of everything we do.

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- Purpose-driven work that genuinely makes a difference
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- Supportive and friendly team environment
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- Secure role within a growing community care organisation
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- Convenient office location and parking space
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- Opportunity to build a long-term career in the aged care sector
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📌 Administrative Assistant / Bookkeeper (Melbourne)
🏢 Empower Plus Care
📍 Melbourne