Job Description

Full-Time Receptionist - Vineyard Vet Hospital

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Vineyard Vet Hospital is looking for a friendly, compassionate and highly organised Full-Time Receptionist to join our team.

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If you love animals, enjoy working with people and thrive in a busy, team-focused workplace, we’d love to hear from you!

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nAbout the Role n
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As the first point of contact for our clients and their pets, you’ll play an important role in creating a warm and welcoming experience. You’ll be responsible for providing excellent customer service while supporting the veterinary team with the day-to-u2011day running of the hospital.

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nYour responsibilities will include: n
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- Welcoming clients and their pets with warmth and professionalism
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- Answering phones, emails and client enquiries
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- Booking and managing appointments
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- Checking clients and patients in and out
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- Processing payments and handling cash/transactions
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- Managing client records and maintaining accurate information
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- Liaising with veterinarians, nurses and the wider team
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- Assisting with general administrative and reception duties
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- Maintaining a clean, organised and welcoming reception area
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- Providing compassionate support to clients during both routine and difficult visits
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nAbout You: n
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We’re looking for someone who is:

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- Friendly, approachable and genuinely enjoys helping people
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- Passionate about animals and their wellbeing
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- Confident communicating with clients both in person and over the phone
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- Highly organised with excellent attention to detail
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- Calm and professional in a busy environment
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- Reliable, punctual and able to work effectively as part of a team
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- Comfortable multitasking and prioritising competing demands
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- Previous veterinary reception or veterinary industry experience is highly regarded, but we are also open to the right person with strong customer service and administration experience
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nWhy Join Vineyard Vet Hospital? n
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You’ll be joining a supportive team that is passionate about providing high-quality care to pets and their families. We value teamwork, compassion, professionalism and creating a positive environment for both our clients and staff.

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📌 Receptionist - Vineyard Vet Hospital (Sydney)
🏢 VetPartners Australia Pty
📍 Sydney