ICT Service Desk Lead — Hands-On & People Leader (Coffs Harbour City Council)

ICT Service Desk Lead — Hands-On & People Leader (Coffs Harbour City Council)

14 Oct
|
Coffs Harbour Careers
|
Coffs Harbour City Council

14 Oct

Coffs Harbour Careers

Coffs Harbour City Council

City of Coffs Harbour is seeking a hands-on Team Leader ICT Support to lead and develop the ICT Support Team and coordinate the day-to-day service desk operations. You will set priorities, coach staff and ensure incidents and requests are triaged, progressed and resolved in line with service expectations.

This is a management role that balances people leadership with frontline delivery; you will stay close to day-to-day support, assist in complex issues, contribute to improving performance and

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📌 ICT Service Desk Lead — Hands-On & People Leader (Coffs Harbour City Council)
🏢 Coffs Harbour Careers
📍 Coffs Harbour City Council

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