Job Description

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Your Lovisa Opportunity:

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Lovisa is looking for an experienced Senior Digital Manager to lead the delivery, performance and continuous evolution of our eCommerce and digital platforms.

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This is a senior technology leadership role where you’ll sit at the intersection of digital, technology and commercial outcomes . You’ll own the prioritisation, planning and governance of our digital platform roadmap, translating business priorities into scalable, high-performing technology solutions that support Lovisa’s continued global growth.

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Reporting to the Chief Information Officer and working closely with the Chief Digital Officer , you’ll provide enterprise-level leadership across our digital program of work, while remaining close enough to the technology and technical detail to influence architecture, delivery and platform decisions.

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You’ll lead and mentor a small, high-performing team and work closely with engineering, IT delivery, architecture and solutions teams to deliver fast, frictionless digital experiences for our customers.

About the role: Digital strategy & roadmapn

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Help shape Lovisa’s technical strategy and roadmap for eCommerce and digital platforms.

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Identify new platform capabilities, technologies and opportunities to support digital growth.

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Establish and monitor KPIs to improve site usability, customer experience and conversion.

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Champion experimentation, innovation and continuous improvement, always keeping the customer at the centre.

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Platform & Technical Deliverynn
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Own and prioritise the digital development backlog.

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Translate business needs into scalable technical solutions.

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Provide input into architecture, design and code reviews.

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Oversee eCommerce platform management, support and integrations.

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Manage digital platforms including Klaviyo, Lexer, Shippit and third-party services.

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Lead new features,



enhancements and automation delivery.

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Ensure digital platforms integrate effectively with ERP, warehouse and logistics systems.

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Oversee QA, testing and platform upgrades.

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Provide support and leadership for critical P1 incidents.

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Commercial & vendor managementnn
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Manage relationships and commercial outcomes with third-party technology and delivery partners.

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Ensure digital initiatives are delivered effectively, on time and within budget.

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Support governance and reporting across project progress, risks, issues, dependencies and budgets.

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Leadership & culturenn
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Lead, coach and mentor a high-performing digital delivery team.

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Provide technology and application leadership across the eCommerce and digital function.

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Build a culture of accountability, transparency, collaboration and continuous improvement.

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Stakeholder & risk managementnn
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Communicate delivery risks, dependencies and issues clearly to senior IT and business stakeholders.

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Lead senior stakeholder communication through key releases and transitions.

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Act as a trusted technology advisor to the Chief Digital Officer on platform strategy, priorities and delivery capability.

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What you’ll bring n

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7+ years’ technical platform experience, including 5+ years with Shopify Plus or similar.

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Strong eCommerce delivery experience across platforms, integrations and digital ecosystems.

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Front-end development skills across HTML, CSS, JavaScript, React and SQL .

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Experience with APIs,



third-party integrations and cloud technologies .

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Strong understanding of UX/UI, digital compliance and software development methodologies .

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Proven leadership experience, with the ability to lead and mentor high-performing teams.

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Strong stakeholder management, communication and commercial skills.

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Excellent analytical, problem-solving and attention-to-detail skills.

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Bachelor’s degree in IT or a related field

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Benefits n

You’ll have the opportunity to make a real impact, influence our digital strategy and work across a highly cooperative global technology and digital environment.

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Join a global business offering endless career opportunities.

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Supportive, diverse and inclusive team environment.

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Strong culture – we truly harness our 10+1 Culture Commitments .

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Paid Birthday Leave.

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Generous 50% discount on Lovisa products.

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Free gym membership.

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Attractive Referral Rewards Incentive Program.

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Modern HQ with a fully stocked kitchen on Glenferrie Road, close to everything you need on your doorstep.

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Personal Development & Succession Plans.

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Why Lovisa n

Lovisa is a global, fashion-forward jewellery brand that has been setting trends since launching in Australia in 2010. Today, we're proud to have over 1,100 stores across 50+ markets , with ambitious plans for continued global growth.

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As an ASX-listed retailer, we're driven by innovation, collaboration and our people. Join a fast-paced global business where you'll have the opportunity to build your career, take on new challenges and grow with us as we continue to expand worldwide.

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We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence by supporting our culturally diverse team around the world.

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📌 Senior Digital Manager (Melbourne)
🏢 Lovisa
📍 Melbourne