Camberwell, VIC | Full-time hours until April 27 | KLC Recruitmentn
A role that makes you think!n
Our client is a well-established organisation within the subscription and information management sector. They are seeking a Client Services Officer to support an existing portfolio of clients and deliver a high standard of end-to-end service.n
This role suits someone who enjoys client interaction, problem-solving and working closely with internal teams to ensure smooth service delivery.n
Key Responsibilitiesn
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- Manage and support a portfolio of existing clients
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- Respond to client enquiries and provide day-to-day service support
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- Assist with onboarding and implementation of new client accounts
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- Prepare accurate quotes and process subscription orders
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- Manage claims and liaise with publishers and suppliers
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- Maintain accurate client and product records in internal systems
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- Ensure service level agreements are met
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- Work with finance on billing,
payments and collections
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About Youn
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- Experience in a client service, customer support or account coordination role
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- High attention to detail
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- Strong communication skills and attention to detail
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- Organised, proactive and able to manage competing priorities
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- Confident using CRM or internal systems
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- Team-focused with a customer-first mindset
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- B2B, subscriptions or professional services experience advantageous
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What’s on Offern
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- Secure full-time on going role at least until April with a supportive team
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- Training and development provided
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- Client-facing role with variety and responsibility
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- Convenient Camberwell location
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Applyn
Submit your resume via SEEK.n
n For a confidential discussion, contact KLC Recruitment.n
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