Head of Post-Purchase Experience & Operations (Sydney)

Head of Post-Purchase Experience & Operations (Sydney)

14 Oct
|
Retailworld Resourcing
|
Sydney

14 Oct

Retailworld Resourcing

Sydney

An ambitious Sydney-based online retailer is seeking a Head of Customer Operations to lead the post-purchase experience, overseeing Customer Service, Delivery and Escalations.

Reporting to the executive team, you will balance strategic direction with hands-on leadership, build high-performance teams, and use data to drive customer satisfaction and commercial results as the business scales. The role offers AU$150,000–AU$160,000 base plus super and a 10% bonus prospect.

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📌 Head of Post-Purchase Experience & Operations (Sydney)
🏢 Retailworld Resourcing
📍 Sydney

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