Job Capital is seeking qualified Service & Maintenance Electricians / Technicians on behalf of a client in Brisbane, Queensland. The role delivers safe, compliant and high-quality electrical service and maintenance outcomes across client sites, combining strong technical capability with professional customer service, effective job management and accurate documentation.

Role Purpose
The purpose of this role is to deliver safe, compliant and high-quality electrical service and maintenance outcomes while representing the employer professionally on client sites.
Service Technicians work closely with Service Coordinators, Operations, Accounts and clients to ensure works are completed safely, efficiently and to the required standard, with accurate documentation supporting timely job close-out and invoicing. The role operates across three capability levels — Level 1, Level 2 and Level 3. Progression between levels is based on demonstrated capability, autonomy, accountability and consistent performance. Responsibility and independence increase at each level.

Tasks & responsibilities
The following responsibilities apply across all Service Technician levels:
Deliver electrical service and maintenance works in accordance with applicable Australian Standards, electrical compliance requirements and company procedures.
Test, commission and certify electrical installations as required and where authorised.
Diagnose and resolve electrical faults and service issues.
Complete accurate job notes, service records, supporting documentation and site photographs.
Communicate effectively and professionally with clients, Service Coordinators and the wider office team.
Manage materials and stock, including raising purchasing requirements where necessary.
Maintain company vehicles, tools, plant and equipment in a safe, clean and presentable condition.
Manage allocated jobs, daily schedules and work priorities effectively.
Maintain accurate time and job-status records within the employer’s work-management systems.
Identify and escalate risks, variations, technical issues or other matters that may affect job outcomes.
Take ownership of allocated work and ensure jobs are progressed and closed out appropriately.
Represent the employer professionally while attending client sites.
Maintain a strong focus on safety, quality, compliance and customer service.

Capability levels
Level 1 – Developing Technician
A Level 1 Service Technician is focused on building core service capability, consistency and confidence while working under guidance.

Key characteristics
Completes allocated service tasks under supervision.
Follows job scopes, instructions and safety requirements accurately.
Demonstrates foundational fault-finding and testing knowledge.
Requires support for complex diagnostics and decision-making.




Continues to develop time-management skills, job ownership and documentation quality.
Escalates issues appropriately and seeks guidance when required.
Develops confidence in client communication and service delivery.

Level 2 – Independent Technician
A Level 2 Service Technician operates independently across most service and maintenance works, demonstrating strong problem-solving capability and job ownership.

Key characteristics
Independently completes service and maintenance works to a high standard.
Diagnoses and resolves faults with minimal supervision.
Effectively manages workload, schedules and priorities.
Produces accurate and consistent job notes and documentation.
Communicates confidently with clients and internal teams.
Takes ownership of job outcomes from attendance through to completion.
Identifies opportunities for service improvements or additional works and escalates them appropriately.
Demonstrates reliable technical judgement across routine and more complex service work.

Level 3 – Advanced / Senior Technician
A Level 3 Service Technician is a highly trusted technical resource who handles complex works and supports the broader team through leadership and technical expertise.

Key characteristics
Manages complex fault-finding, diagnostics and critical service works.
Acts as a technical escalation point for other technicians.
Supports and mentors Level 1 and Level 2 technicians where required.
Builds strong client relationships and trust.
Demonstrates commercial awareness and ownership of job outcomes.
Proactively identifies risks, efficiencies and service improvements.
Provides technical guidance to the wider service team.
Demonstrates a high level of autonomy, accountability and professional judgement.
Level 3 Service Technicians may be considered for progression into Team Leader or Junior Account Manager pathways, depending on capability, performance and career aspirations.

Knowledge, skills & attributes
Strong understanding of Australian Standards and electrical compliance requirements.
Sound fault-finding, testing and diagnostic capability appropriate to the proposed level.
Strong time-management and organisational skills.
Ability to prioritise work and manage competing tasks.
Ability to work both independently and collaboratively.
Professional communication skills with clients and internal teams.
Solid customer-service approach.




Good judgement when identifying and escalating risks or technical issues.
Commitment to safety, quality and continuous improvement.
Strong sense of accountability and job ownership.
Professional presentation and conduct when attending client sites.

Qualifications & licensing
Candidates should hold a recognised electrical trade qualification.
For deployment in Queensland, candidates will be required to satisfy applicable electrical licensing and site requirements.
Relevant requirements may include:
Queensland Electrical Licence or eligibility to obtain the appropriate licence.
Construction Induction / White Card.
Current CPR/LVR certification.
Current driver licence.
Evidence of qualifications and experience sufficient for any required Australian skills-recognition or licensing pathway.
International candidates may be considered subject to qualification verification, skills recognition, Australian licensing and applicable work-right or visa requirements.

Performance & progression
Service Technicians are assessed on:
Technical capability.
Job quality and compliance.
Autonomy and accountability.
Communication and professionalism.
Safety performance.
Quality and accuracy of job documentation.
Reliability and ownership of allocated work.
Client-service standards.
Contribution to team performance and continuous improvement.
Progression between levels is based on demonstrated performance and capability and is not determined solely by length of service.

Employment conditions & benefits
Hourly rate aligned to the applicable Service Technician capability level.
Level 1: 43–47 per hour.
Level 2: 47–50 per hour.
Level 3: 50–55 per hour.
Company vehicle provided in line with employer policy.
Tools and equipment provided.
Ongoing training and development opportunities.
Clear capability-based progression opportunities.
Potential pathway into senior technical, team leadership or account-management positions.

The remuneration ranges are indicative and reflect the level of experience and capability the employer is seeking. The higher end of the range generally reflects stronger commercial and industrial experience, leadership capability and/or the ability to manage work independently. Job Capital Mail - Internationa…

Important candidate note
This brief has been prepared by Job Capital for confidential candidate sourcing on behalf of a client.
The client’s identity and full employment terms will be provided to suitable shortlisted candidates at the appropriate stage of the recruitment process.
All opportunities remain subject to employer selection, Job Capital assessment, qualification and experience verification, applicable Australian licensing requirements and work-right or visa eligibility.

📌 Service & Maintenance Electrician / Technician (Brisbane)
🏢 Job Capital
📍 Brisbane