We are seeking an experienced Vendor Manager for one of our major telecommunication clients. This is an unprecedented opportunity for you to reach a new height in your career. This position is ideal for ambitious individuals who always aim high and strive for greatness. Having a desire to build a pan-Asian organisation from its ground in Singapore, our client always makes every effort to provide consumers with exceptional mobile experiences and to make a difference in the global telco industry. If you share the same passion, this is your chance of a lifetime!
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- Willingness to travel
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- At least 5 years of experience in negotiations and vendor management
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- An understanding of KPIs
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Your duties include nn
- Establishing internal policies, standards and processes for working with vendors
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- Optimizing performance while minimizing risks
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- Ensuring contracts are executed after appropriate due diligence
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- Managing the team to reach KPIs by always ensuring robust performance management
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- Being the point of contact for questions and issues from vendors
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- Maintaining a long-last relationship with the business and the vendor
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- Assessing vendors’ performance to ensure standards are met, replacing vendors if their performance is not satisfying
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- Working directly with Head of Customer Happiness on strategic planning and suggesting innovative insights to strive for improvements
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We are looking for nn
- At least 5 years of experience in vendor management
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- Proven track record in process improvement
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- Preferably previous experience in telco and E-Commerce
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- A team player who takes ownership of the team growth
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- A thorough understanding of financial indicators
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- Ability to draft and manage multiple third-party agreements
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- Experience in advising internal clients on contract interpretation and negotiation strategies
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- Ability to identify and address legal and business risks, therefore ensure compliance with internal policy requirements and regulations
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- Leaderships skills
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- Exceptional communication and interpersonal skills
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