14 Oct
|
AccorHotel
|
Melbourne
14 Oct
AccorHotel
Melbourne
Job Description
Company Description n
Pullman Melbourne on the Park is located at the edge of the Fitzroy Gardens and a short stroll from the MCG, its one of the most iconic hotels in Melbourne with a long legacy of providing first class accommodation to business travellers, excited tourists and energetic sports fans.
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Our renovated stylish 419 rooms provide our guests with a truly luxurious experience. At the heart of our hotel is our extraordinary team who turn small gestures into heart-warming moments.
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The hotel features our Cliveden Bar & Dining; extensive Conference & Event facilities; Executive Lounge; Swimming Pool and Health Club.
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Hospitality is a work of heart ,
Join us and become a Heartist ®.
Job Description n
Pullman Melbourne on the Park are seeking a highly experienced Bar Manager who will be responsible for overseeing the daily operations of a bar, ensuring profitability, excellent customer service, and compliance with laws and safety standards.
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As a Bar Manager your responsibilities will include (but not limited to):
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- Lead day‑to‑day F&B; Bar outlet operations during rostered shifts, ensuring seamless service in line with Pullman brand standards.
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- Be a visible, hands‑on presence on the floor, setting the pace of service, supporting peak periods and resolving operational issues in real time.
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- Deliver warm, anticipatory service, proactively manage guest feedback and complaints, and take ownership of service recovery.
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- Supervise, coach and motivate F&B; team members, including allocating sections,
monitoring performance during service and providing on‑the‑job training and briefings.
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- Champion a safe, inclusive and respectful workplace aligned with Accor values, supporting engagement, recognition and team communication.
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- Support onboarding of new team members and ensure all staff adhere to grooming, attendance and conduct standards.
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- Ensure compliance with OH&S;, food safety, and responsible service of alcohol (RSA) requirements, including incident reporting and escalation.
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- Maintain high standards of cleanliness, mise‑en‑place, and Bar Outlet presentation, including daily walk‑throughs and checklists.
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- Oversee cash handling, end‑of‑shift reconciliation, POS accuracy, and basic stock control (voids, transfers, wastage, mini stocktakes as delegated).
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- Actively support achievement of revenue targets through upselling, menu knowledge and driving average check and covers, while managing wage cost during shifts.
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Qualifications n
The ideal candidate will possess the following skills and experience (but not limited to):
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- Previous experience as an F&B; Supervisor, Assistant Manager or Duty Manager in a 4–5-star hotel or high‑volume bar setting.
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- Proven experience leading a team during busy service periods,
with strong floor presence and confidence in managing guest issues.
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- Current Victorian RSA and working rights in Australia; additional food safety certification is highly regarded.
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- Strong product knowledge across wine, cocktails and contemporary dining, with the ability to train others and support upselling.
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- Demonstrated understanding of OH&S;, food safety and RSA obligations in a hotel environment.
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- Competent with POS systems and basic Microsoft Office; exposure to hotel PMS and events systems is an advantage.
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- Availability to work a rotating roster including mornings, evenings, weekends, public holidays and major event days at the MCG.
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- Excellent communication and interpersonal skills, with a calm, solutions‑focused approach under pressure.
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- Impeccable grooming and professional presentation aligned with Pullman standards.
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Additional Information n
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Valuable Savings and Perks : Enjoy discounted car parking right on site, plus exclusive deals on food & beverage—making every day at work rewarding as well as affordable.
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Global Accor Privileges : Get access to special Accor family and friends room rates across the globe, along with additional staff discounts at Accor hotels worldwide—perfect for your next getaway or a holiday with loved ones.
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Development and Opportunities: At Accor, your growth is our priority. Join us for outstanding career development, with world-class training and opportunities to advance across our global network.
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📌 Bar Manager (Melbourne)
🏢 AccorHotel
📍 Melbourne