Job Description

n Job Title: Virtual Assistant-Operationsn
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n Location: Remoten
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n Employment Type: Part-time (approx. 20 hours/week), with potential to scalen
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n Work Hours: 10AM-2PM (New South Wales Time)n
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n Reports to: CEOn
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n About the Rolen
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n We are currently hiring for one our client based in Australia, we’re looking for a highly organised, systems-driven Operations VA to work directly with the CEO of the company and coordinate the operational engine of their accounting practice.n
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n This role sits firmly within the accounting domain. You must understand Australian bookkeeping and management accounting fundamentals. However, this is not a standalone client accountant role.n
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n Your focus will be:n
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- Operational execution

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- Workflow coordination

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- System management

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- Capacity oversight

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n This is an independent contributor role for someone who thrives in structured environments, respects systems, and knows how to improve efficiency without disrupting operational stability.n
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n Key Responsibilitiesn
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- Coordinate daily work across bookkeeping, payroll, reconciliations, and reporting.

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- Organise, assign, track, and monitor tasks through ClickUp.

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- Monitor team capacity and ensure work is delivered according to client agreements and deadlines.

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- Identify workflow bottlenecks and help resolve them proactively.

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- Maintain organised documentation and filing systems within Google Workspace.

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- Ensure existing SOPs and processes for Australian bookkeeping and management accounting are consistently followed.

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- Maintain and improve ClickUp dashboards, workflows, templates, and task visibility.

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- Support workflow automation and encourage consistent use of systems across the team.

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- Assist the CEO with operational planning, prioritisation, summaries, and internal initiatives.

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- Track action items and ensure tasks are followed through and completed.

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- Conduct preliminary quality checks on reconciliations, coding, and workpapers.

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- Monitor scope adherence and flag any out-of-scope work.

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- Assist with tracking aged receivables and other internal operational matters.

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- Step in and support hands-on when needed to keep important deadlines on track.

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- Manage licences, subscriptions, and system access.

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- Support the onboarding of new team members into company tools and workflows.

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- Maintain confidentiality and ensure the protection of client information and intellectual property

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n Must-Have Requirements
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- Experience in an accounting, bookkeeping or management accounting environment

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- Background in operations, practice management, admin VA or executive support within an accounting firm

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- Solid understanding of Australian bookkeeping fundamentals (GST, BAS, payroll, super, month-end)

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- Hands-on experience with ClickUp (dashboards, workflows, templates)

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- High proficiency in Google Workspace

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- Experience with Xero, QuickBooks Online and/or MYOB

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- Strong organisational and time management skills

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- Systems-oriented mindset with respect for existing frameworks

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- Ability to operate independently without close supervision

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- Openness to leveraging automation and AI tools where beneficial

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n Who This Role Suits
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n This role is ideal for someone within the accounting industry who enjoys operations, structure and execution more than purely technical accounting work, and wants to work closely with a CEO in a growing accounting practice.n
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n If you enjoy building clarity, protecting systems, and ensuring operational discipline inside an accounting environment, this will feel like home.n
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📌 Virtual Assistant-Operations (Brisbane)
🏢 Remote Office
📍 Brisbane