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Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)

Frankston Telstra

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Job Description

Employment Type Permanent Closing Date 30 Dec :59pm Job Title Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)

Job Summary

As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.

WhatYou’llBe Doing:

- Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.

- Be the Go-To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.

- Achieve and Excel:



Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.

- Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.

Salary and Benefits:

- Generous Discounts: Enjoy 30% off Telstra services and exclusive offers with over 240 brands and partners .

- Leave Options: Take advantage of 16 weeks of paid parental leave , the Telstra Extra Day Off ,gender affirmation leave ,Cultural Leave ,Blood Donor Leave , and the ability to purchase up to 4 weeks of additional leave .

- Training & Growth opportunities Opportunities: Access over 17,000 learning programs with LinkedIn Learning, and take advantage of a range of development opportunities designed to build your skills and support your career growth, helping you prepare for your next step.

- Flexibility: We offer flexible working hours and a supportive approach to parental leave—do it your way!

- Recognition & Rewards: Benefit from monthly performance rewards and a range of recognition programs to celebrate your success.

- Inclusive Culture: Join a diverse and inclusive team where everyone’s unique perspective is valued and respected.

Is it You We’re Looking For?

- Great Communication Skills: You’re a natural at connecting with people and making their day better.

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