Join mycar , a trusted name in automotive care, and help keep our finance operations running smoothly behind the scenes.
We’re looking for an organised, customer-focused AP/AR Officer to join our Finance Shared Services team on a contract basis. This is a hands-on role supporting our stores, suppliers, customers and internal teams with accounts payable, accounts receivable and finance administration.
If you enjoy solving problems, working with numbers and systems, and making processes easier for others, this could be a great opportunity to make a real impact.
About the role
Reporting to the Shared Services Manager, you’ll be a key point of contact for finance queries across the business. You’ll support accurate and timely AP and AR processes, maintain customer and vendor records in SAP, investigate discrepancies and provide practical support to our store network.
No two days will look exactly the same - one day you may be reconciling accounts or setting up new suppliers, and the next you could be helping a store resolve an invoice query or improving a process through automation.
What you’ll be doing
- Triage and respond to accounts payable and accounts receivable queries through Zendesk
- Support AP and AR processing, allocations, reconciliations and investigations
- Set up and maintain customer and vendor master data in SAP
- Work closely with the Fleet team, Credit Controller, suppliers, customers and internal stakeholders to collect the information needed for new account setups
- Assist stores with invoice submission, coding, approvals, customer account queries and payment enquiries
- Investigate and resolve account discrepancies with stores, suppliers, customers and internal finance teams
- Provide guidance on purchase requisitions, goods receipt processes and finance documentation requirements
- Support customer refund processes
- Build solid working relationships with Store Operations, Shared Services and Finance teams
- Identify opportunities to improve processes through automation, AI and system enhancements
- Assist with ad hoc finance projects and broader team priorities as needed
Join mycar , a trusted name in automotive care, and help keep our finance operations running smoothly behind the scenes.
We’re looking for an organised, customer-focused AP/AR Officer to join our Finance Shared Services team on a contract basis. This is a hands-on role supporting our stores, suppliers, customers and internal teams with accounts payable, accounts receivable and finance administration.
If you enjoy solving problems, working with numbers and systems, and making processes easier for others, this could be a great opportunity to make a real impact.
About the role
Reporting to the Shared Services Manager, you’ll be a key point of contact for finance queries across the business. You’ll support accurate and timely AP and AR processes, maintain customer and vendor records in SAP, investigate discrepancies and provide practical support to our store network.
No two days will look exactly the same - one day you may be reconciling accounts or setting up new suppliers, and the next you could be helping a store resolve an invoice query or improving a process through automation.
What you’ll be doing
- Triage and respond to accounts payable and accounts receivable queries through Zendesk
- Support AP and AR processing, allocations, reconciliations and investigations
- Set up and maintain customer and vendor master data in SAP
- Work closely with the Fleet team, Credit Controller, suppliers, customers and internal stakeholders to collect the information needed for new account setups
- Assist stores with invoice submission, coding, approvals, customer account queries and payment enquiries
- Investigate and resolve account discrepancies with stores, suppliers,
customers and internal finance teams
- Provide guidance on purchase requisitions, goods receipt processes and finance documentation requirements
- Support customer refund processes
- Build solid working relationships with Store Operations, Shared Services and Finance teams
- Identify opportunities to improve processes through automation, AI and system enhancements
- Assist with ad hoc finance projects and broader team priorities as needed
Success profile
- Previous experience in accounts payable, accounts receivable, finance administration, shared services, or a similar administrative environment
- A qualification in Finance, Accounting, Business, or a related discipline, or equivalent practical experience
- Strong Excel skills and confidence working with financial and ERP systems; SAP experience is advantageous but not essential
- Excellent communication and stakeholder management skills, with the ability to build positive working relationships
- High attention to detail, accuracy, and the ability to handle confidential information with discretion
- Strong problem-solving skills and confidence in investigating and resolving discrepancies or issues
- The ability to manage competing priorities and work effectively in a fast-paced environment
- A collaborative and proactive approach, with the capability to work both independently and as part of a team
- A willingness to learn, adapt, and continuously improve processes to drive efficiency and effectiveness
- A customer-focused mindset and commitment to delivering high-quality service outcomes
Why mycar?
At mycar, we’re the team of auto experts famous for customer care. While our stores are at the heart of what we do, our support teams play a vital role in helping them deliver great experiences for customers every day. In this role, you’ll join a collaborative Finance team, build relationships across a national retail network and contribute to practical improvements that make a difference to our stores and stakeholders.
#J-18808-Ljbffr
📌 Shared Services Officer AP/AR (Sydney)
🏢 mycar
📍 Sydney