Job Description

About Us n

Elevate your healthcare career by becoming a vital member of the ForHealth Medical Centres family. We're a trailblazer in delivering top-notch, accessible healthcare, boasting an expansive network of 80+ medical centres and over 1300 independent health practitioners nationwide. Together, we contribute to more than 7 million patient consultations annually, offering a lifetime of holistic care to our patients. As proud members of the esteemed ForHealth Group, we're committed to making a lasting impact on healthcare excellence.

The Opportunity n

We are looking for a Casual Medical Receptionist to join our Robina practice to be a key team member working collaboratively within the practice, providing high-quality customer service to all patients.This role will see you managing a busy front desk reception, welcoming patients to the Centre, supporting health care professionals as well as general administration duties.

What's in It for You n

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- Stand out with a provided uniform that reflects your professionalism.
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- Employee benefits to support your mental and physical well-being.
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- Enjoy dental discounts for both you and your loved ones.
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- Reap the rewards of a competitive hourly rate.
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Key Responsibilities nn
- Greeting patients and welcoming them into our Centre.
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- Collecting & entering patient details into the database.
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- Scheduling appointments (when required).
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- Answering telephone calls & enquiries.
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- Administration support and other ad hoc duties.
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Our Ideal Candidate n

To excel in this role, you'll possess:

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- Exceptional customer service skills with previous customer service experience an advantage.
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- Excellent communication skills including a qualified & personable telephone manner.
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- Detail-orientated.
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- Ability to multi-task and prioritise.
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- Knowledge of Pracsoft/Medtech is an advantage.
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- Ability to work as part of a multifaceted team and independently.
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- Neat and professionalpresentation.
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Why Choose Us n

By becoming a part of our accomplished team, you'll access:

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- A dynamic work environment rooted in purpose and values.
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- Ample training, development opportunities, and internal growth pathways.
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- The chance to make your mark in a company dedicated to fostering Australia's well-being.
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📌 Medical Receptionist (City of Gold Coast)
🏢 Hanover Insurance Group
📍 City of Gold Coast