Westpac Group is seeking a Customer Communications & Experience Manager in Sydney on a 12-month fixed-term contract. The role focuses on developing and delivering customer communication strategies for business, product and regulatory changes, ensuring transparent, timely communications across multiple channels to enhance the customer experience.
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You’ll map journeys, leverage insights, and collaborate with marketing, risk and delivery teams to bring complex changes to life through customer-centric
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📌 Customer Communications & Experience Lead (Sydney Hybrid)
🏢 Westpac Group
📍 Sydney
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