Job Description

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We’re looking for an organised, switched-on Admin & Accounts Assistant to join our team on a part-time basis — 15 to 20 hours per week, Monday to Friday. This role is well suited to someone wanting to work around school hours, with flexibility on start and finish times.

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You’ll be the go-to person for customer billing enquiries, accounts receivable, and day-to-day office administration. It’s a wide-ranging role where no two days look quite the same.

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What you’ll be doing:

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- Managing customer invoice and billing enquiries
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- Accounts receivable and collections — following up outstanding accounts professionally and persistently
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- Responding to internal and external enquiries via phone and email
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- General office administration and ad-hoc support for the team
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- Maintaining accurate records in our accounting and CRM systems
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- Helping keep our processes running smoothly behind the scenes
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About you:

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- Previous experience in an admin, bookkeeping, accounts or customer service role
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- Confident with Xero and the Microsoft Office suite.
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- Experience in the telecommunications industry, specifically back of house or billing will be highly regarded but not mandatory as we will provide comprehensive training.
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- Excellent written and verbal communication — you’re comfortable having friendly but firm conversations about overdue accounts
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- Strong attention to detail and well organised, even when juggling competing tasks
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- Self-motivated and able to work independently
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- A team player with a positive, can-do attitude
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📌 Administration & Accounts Assistant (Brisbane)
🏢 Databox Solutions
📍 Brisbane