Job Description

Reception/Administration (PHYSIO / Allied Health) BENOWA/SOUTHPORT CLINICS

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Immediate Start

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We are seeking expressions of interest from professional, reliable and customer oriented people to join our front desk and administration team on a permanent basis at our Benowa and Southport Clinics.

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Our Benowa and Southport Clinics are modern healthcare practices located in busy Medical Precincts. We work alongside some of the Gold Coast’s most experienced surgeons providing allied health services to a wide range of medical specialists. We also have clinics in Nerang and Pimpama.

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The working environment is a friendly, interactive and a busy atmosphere, with flexibility of work day hours. We are looking for long term team members who are looking for a stable and secure employment opportunity. Initial Training will take place predominately at our Benowa location and then future location will be primarily at Benowa.

Skills Required: n

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- Excellent verbal and written communication
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- Critical attention to detail.
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- Ability to prioritise patient care while working calmly in a busy and challenging environment
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- Robust professional communication skills
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- Valuable computer skills with Microsoft Office packages
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- Proven experience working in a team
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- Ability to manage time and prioritise workload
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- Thrive in a busy working environment
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- Australian working rights
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Other Selection Criteria: nn
- You should have the flexibility to work across a five day roster Monday to Friday, 8am to 6 pm
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- Previous experience within a reception or customer service environment is essential
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- Applicants with medical or allied health experience will be prioritised
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Current or willing to obtain: nn
- Working with Children Check
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Some Duties Include: nn
- Greeting clients at reception and engaging in friendly conversation
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- Assisting other staff in developing rapport with clients
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- Managing incoming telephone calls
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- Scheduling and organising patient appointments
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- Processing patient information and accounts on windows based software (Pracsuite)
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- Processing payments through EFTPOS and HICAPS systems
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- Liaising with Insurers and Government departments such as Medicare, Workcover & DVA
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- Processing emails and mail
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- General office tasks including using Microsoft Word and Excel
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- Aligning office practices to current health notices including COVID
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Your application will include the following questions:

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- Do you have experience in administration?
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- How many years' experience do you have as an Administration Role?
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- Which of the following medical practice management software do you have experience with?
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- Do you have customer service experience?
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- Do you have a current Police Check (National Police Certificate) for employment?
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- Which of the following Microsoft Office products are you experienced with?
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- Which of the following statements best describes your right to work in Australia?
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📌 Allied Health Receptionist / Administration (City of Gold Coast)
🏢 Physio Next Door
📍 City of Gold Coast